Access Guide
Overview
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About
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- Facilities available in the venue include: Windsor Farm Shop and Farm Café.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Datchet.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- There is a slight ramp into the farm shop and a step into café.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the toilet block, next to the Farm Café.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located within the toilet block, next to the Farm Café.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located off Datchet Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 450cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
Farm Shop
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Access to the Shop
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- The entrance to the farm shop is located to the left of the Blue Badge parking.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via ramp into the shop.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There is a handrail on the left going up.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
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Shop
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The butchers and deli counters are 125cm high.
- There is a lowered part of the deli counter which is 90cm high.
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Payment Counters and Checkouts
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- The payment counter is located at the rear of the shop.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 104cm.
- The payment machine is moveable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The exit from the shop is located after the payment counters.
- The exit has double doors which open away from you.
- The doors are 160cm wide.
Farm Café
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Location and Access
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- There is step-free level access into this area.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
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Order and Payment
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- This area has a payment counter.
- The payment counter was surveyed.
- The counter is located at the rear of the café.
- There is step-free level access to the counter.
- The height of the counter is 87cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 87cm.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: wall-mounted, countertop and handheld.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is step-free access by ramp to the additional seating.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located within the toilet block next to the Farm Café.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 227cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 66cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 140cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
