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Oasis Café

St Catherine’s Health Centre, Derby Road, Birkenhead, CH42 0LQ

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Access Guide

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Getting To The Hospital

  • By Road View
    • St Catherine's Health Centre is located on Derby Road just to the south of central Birkenhead. If approaching from the south it can be accessed from junction 3 of the M53 via the A552 . The A552 can also be accessed from Liverpool via the Queensway Tunnel.
    • There is an onsite car park for patients and visitors with free parking for a maximum of 3 hours. Please be aware that staying for longer than 3 hours will result in a Penalty Charge Notice. However some exemptions will apply so, for longer appointments, please speak to the reception staff before you leave the Health Centre. They will be able to assist you.
  • By Bus View
    • There are bus stops on Derby Road next to the Health Centre.
      Service 38 Gold and 38A stop here with direct links to Eastham Ferry, Bromborough, New Ferry, Eastham Rake, West Kirby and Saughall Massie.
      There are also bus stops on Church Road.
      The 487 and 711 bus services stop here with direct links to Birkenhead, Liverpool, Little Neston and Ness.
    • There is not an onsite bus stop.
    • The Derby Road bus stops are located to west of the Health Centre and the Church Road bus stops are located to the north east and south east of the Health Centre.
  • By Train View
    • The nearest train station is Green Lane which is located 1.1km away from the Health Centre.
      There are direct links to Ellesmere Port, Liverpool Central, Chester and Hooton from this station.
      The train company that operates from this station is Merseyrail.
  • Useful Links View

Getting Help and Assistance (Wirral Community Health and Care NHS Foundation Trust)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff at main reception.
  • Staff will always find a quiet space for patients when required but there is not a designated place of safety.

Hospital Parking (Main Patient and Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off Derby Road, opposite the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 22 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the main entrance.
  • Comments View
    • Free parking is limited to 3 hours.
    • There is additional Blue Badge parking in the staff car park for wheelchair service patients.

Getting To (Oasis Café)

  • The Oasis Café is/are located towards the rear of the ground floor atrium.
  • Access to the Oasis Café is via the main entrance.
  • Enter the building via the main entrance, turn immediately right and then left. Follow the right hand side atrium corridor until you reach the Oasis Café at the end.
  • There is step free access to the Oasis Café.
  • The Oasis Café is approximately 50m from the main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.

Approach

  • The surface of the approach is stone/concrete tiles.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 142cm.
  • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
    • There is a/are step(s) on the approach.
    • There is/are 6 unmarked step(s), with handrails on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The step(s) has/have tactile paving at the top and bottom.
  • Comments View
    • The bollards do have a visual identification band at the top.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building, opposite the patient car park.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 174cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 98cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • After you go through the first door there is a power assisted revolving door in the centre with one push pad activated single door either side of the revolving door.
    • The door surveyed and photographed above is the one on the left closest to reception but the one on the right of the revolving door is identical.
    • The push pads for the second doors are at a height of 95cm.
    • There are temporary hand sanitising stations in the reception area.
    • There is an exit push pad for the first door that may be in use out of normal hours.
    • The height of the exit push pad is 95cm.

Opening Times

  • Monday 08:00 - 15:00.
  • Tuesday 08:00 - 15:00.
  • Wednesday 08:00 - 15:00.
  • Thursday 08:00 - 15:00.
  • Friday 08:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Oasis Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located towards the rear of the ground floor atrium.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; large print menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 112cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also coffee tables and sofas.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.

Location of Toilet/Changing Facilities (St Catherine's Health Centre)

  • Accessible toilet facilities are located in the same location (on the corridor to the right hand side of the atrium/lift lobbies) on the ground, first, second and third floors. There is an additional accessible toilet with a changing bed and a hoist on the lower ground floor.
  • Female and male standard toilet facilities are located in the same location (on the corridor to the right hand side of the atrium/lift lobbies) on the ground, first, second and third floors.
  • Parent and baby changing facilities are located in the same location (the corridor on the right hand side of the building) on the ground, first, second and third floors.

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