Access Guide
Introduction
- Services / facilities within the building include Council Chambers, Registrar's Office, accessible toilet and standard toilets.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hamilton Square.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Hamilton Square.
- The car park is located Hamilton Square.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 184cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 128cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
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Comments
View
- There is a third set of doors.
- The doors open automatically.
- The doors are double
- The width of the door opening is 145cm.
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Other Floors (Grand Staircase)
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located to the right along the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Wall mounted information boards are not provided at lift landings.
- There are manual, double doors which may be difficult to open to access the lift lobby from the first floor upwards.
- The lift is approximately 35m (38yd 10in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Level Change (Registrar's Office)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you enter.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Registrar's Office)
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
- The lift is approximately 21m (22yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 74cm x 100cm (2ft 5in x 3ft 3in).
- There are separate entry and exit doors in the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Reception (Registrar's Office)
- The desk/counter is 38m (41yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
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Comments
View
- There are two private consultation rooms available for public use.
Accessible Toilet (Ground Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 63m (68yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the venue passing the registrars reception desk.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 888cm (29ft 2in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 211cm x 170cm (6ft 11in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are moderate to good.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the building.
- The female and male toilets are approximately 63m (68yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are moderate to good.
Parent and Baby Room (Ground Floor)
- There is a parent and baby room for public use.
- The parent and baby room is located at the rear of the venue.
- The parent and baby room is approximately 69m from the main entrance.
- There is step-free access to the parent and baby room, via lift.
- Staff do not need to be notified for use of the room.
- There is written text signage on or near the parent and baby room door.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are disposal facilities in the parent and baby room.
- There is not a wash basin in the parent and baby room.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Accessible Toilet (Second Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the lift.
- This accessible toilet is located to the right when you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 108cm (3ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 166cm x 270cm (5ft 5in x 8ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s) (Second Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the second floor, to the left when you exit the lift.
- The female and male toilets are approximately 37m (40yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.