Skip to main content
The new name for DisabledGo

Boots Opticians

Unit 21, Pyramids Shopping Centre, Grange Road, Birkenhead, Wirral, CH41 2ZL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Car Park View
    • The car park is located on Salisbury Road at the south end of the shopping centre.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 200cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 475cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 7m from the Pyramids car park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located across the link bridge on level 5 of the car park and on the left before the shopping centre.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Oliver Street.
    • The name of the car park is Oliver Street car park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on the first floor of Pyramids shopping centre at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 490cm.
  • There is step-free level access as you enter.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles are obstructed by advertising displays and product displays .
    • There is a high visual contrast between the shelving and floor in the majority of walkways.
    • Some of the walls have a reflective finish.
    • There may be background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Seating available on this floor includes: chairs with armrests and chairs without armrests.
    • Lighting levels were even at the time of the survey.
  • Payment Counter View
    • The counter surveyed was the payment counter.
    • Signage is not provided for the counter.
    • The height of the payment counter is 98cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.
    • Payment can also be taken at the consultation desk.
    • The desk is at a suitable height for a wheelchair user.

Consultation / Medical Room (Consulting Room - Birkenhead Park)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Consulting Room - Birkenhead Park.
  • The room is located ahead from the store entrance on the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Pre-Screen Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Pre-Screen room.
  • The room is located ahead from the store entrance.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 93cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.