Access Guide
Overview
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About
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- Facilities available in the venue include: a walled garden, cafe, sports pitches, sports courts, fenced childrens play area, lake, skate park.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Birkenhead North.
- The nearest bus station is Seacombe Ferry Terminal.
- For the latest travel options and information you can plan your travel using traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There are additional step free entry points on Liscard Road. Greenheyes Road, Hampstead road, and Silver Beech road.
- The following areas have step-free access via ramps or slopes: the toilet with adaptions in the walled garden, the lakeside path, and many of the paths around the park have slopes of varying degrees from slight to steep.
- The following areas have stepped access: the standard toilets in the walled garden. .
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the toilet block in the walled garden.
- The toilet with adaptations has a right hand transfer space.
- The male and female standard toilet facilities are located within the toilet block in the walled garden.
- The access to the standard toilets is stepped.
Parking
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Car Park
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- The car park is located off Liscard Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 430cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 125cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Getting Inside (Park)
- The entry points around the park have step free level access.
- There are 6 pedestrian entry points around the park:
- Main Entrance on Liscard road
- Liscard road opposite the Kings Hotel
- Liscard road opposite Martins lane
- Greenheys road
- Hampstead road
- Silver Beech road
- The Accessible Entrance on Liscard road provides step-free level access into the park.
- All other entrances provide step free-level access to the park.
Access Point (Liscard Road)
- This access point is located at the main park entrance on Liscard Road.
- The access point is clearly signed.
- There is step-free level access.
- There is a single manual gate.
- The gate opens away from you.
- The width of the opening is 98cm.
- There is a small lip on the threshold of the opening.
- The gate has a medium visual contrast.
- The gate has a sliding bolt lock.
- There is step-free level access as you enter.
Outdoor Spaces (Park)
- The following is available in this area: a playground with play equipment, a grassed play area, sports pitches, sports courts, formal gardens and a toilet block.
- Outdoor areas consist of concrete or tarmac, rubber tarmac and gravel.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the lakeside path, and some of the paths around the park have slight to steep slopes.
- The following areas have stepped access: the standard toilets in the walled garden.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a fenced play area with an access point over 100cm wide.
- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, climbing, balancing, crawling and sensory (visual, audible, or tactile).
- There is an adapted swing for a wheelchair user and a swing with an adapted seat.
Entrance (Walled Garden)
- This entrance is located ahead from the car park access point on the left side of the walled garden.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual gates at this entrance.
- The gates are permanently held open.
- The width of the opening is 138cm.
- The gates have a medium visual contrast.
- There is step-free access via slope as you enter.
- The slope has a steep gradient.
Outdoor Spaces (Walled Garden)
- The following is available in this area: formal gardens and a toilet block.
- Additional facilities in this area include: A cafe.
- Outdoor areas consist of gravel and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the route to the toilet block has a short steep slope.
- The following areas have stepped access: access into the standard toilets.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Eating and Drinking (Cafe)
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Location and Access
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- The cafe is located within the walled garden.
- The most accessible route has a steep ramp or slope.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 90cm.
- There is a lip 30cm high on the threshold.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: dairy free, lactose free, nut allergy and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right from the cafe entrance.
- There is step-free level access to the counter.
- The height of the counter is 109cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Walled Garden - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right from the entrance to the walled garden.
- The distance from the entrance to the walled garden is 30m.
- The most accessible route to the toilet has a steep ramp or slope.
- There is step-free access via slope into the facility.
- The slope has a steep gradient.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 175cm (width) x 177cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 107cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 107cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 112cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 110cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
