You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: a theatre, cafe, bar and conference facilities.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking, on-street standard parking, a public car park nearby and a taxi rank.
  • The name of the nearest car park is The Perch Rock Car Park.
  • The nearest step-free train station is New Brighton.
  • The nearest bus station is Birkenhead bus station.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Levels -1, 0 and 1 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: a manual Sand Cruiser, manual Hippocampe and powered Extreme X8 All Terrain Beach wheelchairs.
  • View more information on borrowing or hiring equipment (opens new tab).
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located opposite the lift at the far side on level 0.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located in the male and female standard toilets opposite the lift at the far side on level 0.
  • The male and female step-free toilet facilities are located opposite the lift at the far side on level 0.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in all toilets opposite the lift at the far side on level 0.

You are on Parking. Skip to the next section.

Parking

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• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located at Marine Promenade.
  • The Blue Badge bays are clearly marked.
• Public Car Parks View
  • There is a public car park located on the other side of the road in front of the theatre.
  • The name of the car park is Perch Rock Car Park.
  • Designated Blue Badge parking bays are not available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 242cm.
• The doors have a low visual contrast.
• There is an identical set of outer doors to the left of the ones surveyed.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 221cm.
• The second set of doors have a low visual contrast.
• There is an identical set of inner doors to the left of the ones surveyed.

You are on Ticketing (Box Office). Skip to the next section.

Ticketing (Box Office)

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• Ticket Office View
  • The ticket office surveyed is located on the left after entering the venue.
  • There is step-free level access to the ticket office.
  • There is step-free level access throughout the ticket office.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The queue width is at least 150cm and there is no need to turn.
  • There is not a separate wheelchair accessible queue lane.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 76cm.
  • The counter has glazed screens.
  • There is not a hearing assistance system.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise.
• Wayfinding signage is not provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and chairs with armrests.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (The Floral Cafe). Skip to the next section.

Eating and Drinking (The Floral Cafe)

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• Location and Access View
  • The Floral Cafe is located to the right as you enter the venue.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is not available.
  • Menus are handheld and displayed on the counter.
  • The following dietary requirements can be catered for: vegetarian, vegan, gluten free, lactose free and dairy free.
  • The following are available: takeaway cutlery, drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located at the far side of the cafe seating area.
  • There is step-free level access to the counter.
  • The height of the counter is 84cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: long tables and tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter the venue.
• The distance from the main entrance is 10m.
• The most accessible route to the lift has step-free level access.
• Levels -1, 0 and 1 are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 108cm (width) x 210cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Stairs (Level -1 to Level 0). Skip to the next section.

Stairs (Level -1 to Level 0)

• The stairs surveyed are located ahead as you enter the venue.
• Levels -1 and 0 can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Level 0 to Level 1). Skip to the next section.

Stairs (Level 0 to Level 1)

• The stairs surveyed are located near the Plaza Bar on level 0.
• Levels 0 and 1 can be accessed by these stairs.
• There are 9 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Plaza Bar). Skip to the next section.

Eating and Drinking (Plaza Bar)

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• Location and Access View
  • The Plaza Bar is located to the right as you exit the lift on level 0.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where drinks can be ordered.
  • Full table service is not available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located on the right as you exit the lift.
  • There is step-free level access to the counter.
  • The height of the counter is 111cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors.
• Seating Area View
  • There is step-free level access throughout the seating area, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The seating area can be found on levels 0 and level 1. Both are accessible via the main venue lift.

You are on Entrance (Theatre). Skip to the next section.

Entrance (Theatre)

• This entrance is located ahead and to the left after exiting the lift on level 0.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 156cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is an identical set of doors to the left of the door surveyed.
• There is a second set of double manual doors.
• The second set of doors open away from you.
• The width of the opening is 156cm.
• The second set of doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 113cm.

You are on Theatre. Skip to the next section.

Theatre

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are not available.
  • Signed performances are not available.
  • There are a limited number of signed performances available.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are available.
  • Some shows are autism friendly or have relaxed performances.
  • Sensory friendly performances are not available.
  • There is a fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • Headsets are provided at the theatre for use with the fixed infrared system in the auditorium.
  • View information on access performances and provisions (opens new tab) .
• Auditorium View
  • The most accessible route to the auditorium has a lift and step-free level access.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • The following rows have step-free access via ramps or slopes: rows A to Q.
  • The following rows have stepped access: rows S to Z.
  • Seating available includes: chairs with armrests.

You are on Designated Seating. Skip to the next section.

Designated Seating

• The designated seating area surveyed is located in row R.
• The distance from the auditorium entrance is 9m.
• There is step-free level access to the designated seating.
• The designated seating area is not clearly marked or signed .
• The number of spaces for wheelchair users varies.
• The view from this seating area is clear from obstructions.
• Companions sit next to you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests.
• The seating is fixed.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is a toilet with adaptations close to the seating area (within approximately 50m).
• Seating is removed in advance to make way for wheelchair users.

You are on Toilet with Adaptations (Left-Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left-Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on level 0 opposite the lift.
  • The distance from the lift is 23m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 177cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have varying visual contrasts.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 103cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 98cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 149cm from the floor.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.