Access Guide
Overview
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About
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- The venue mainly offers live events, with cafe bar facilities. There is also workshop space and studios.
- The venue has 3 floors.
- Facilities on the Ground Floor include: Cafe/Bar, Live Room and Toilets.
- Facilities on the First Floor include: Workshop and Toilets.
- Facilities on the Basement include: Studios.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Argyle Street Parking.
- View information on Argyle Street Parking (opens new tab).
- There is on-street standard parking.
- The nearest train station is Birkenhead Central.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: first floor workshop room and basement studios.
- The following areas have step-free access via slopes: toilet with adaptations and seating.
- There are manual doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- The first floor and basement can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, to the right from entrance.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located to the rear of the building, accessed through the cafe area or from the live room.
- Female and male standard toilet facilities with stepped access are located on the first floor.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
- There is a taxi rank opposite the entrance.
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Public Parking
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- On-street standard parking is available.
- On street parking is via pay at machine.
- There is a public car park located on the same side of the road as the entrance.
- The name of the car park is Argyle Street Car Park.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
- The Car Park provides paid parking.
Entrance
- This entrance is located to the front of the building, on Argyle Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 184cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a small bump at the entry point.
Stairs (Main)
- The stairs are located to the left from the entrance.
- The ground and first floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The single door leading to the stairs is 71cm wide.
Stairs (Basement)
- The stairs are located to the left from the entrance, and then to the rear behind the main stairs.
- The ground floor and basement can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
- The ceiling height to the basement is reduced and the stairs are steep.
Eating and Drinking (Cafe/Bar - Ground Floor)
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Location and Access
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- The cafe/bar is located straight ahead on entry to the building.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located straight ahead from the entrance.
- There is step-free level access to the counter.
- The height of the counter is 109cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 109cm.
- The payment machine is portable.
- The bar was surveyed.
- The bar is located inside the Live Room.
- There is step-free level access to the bar.
- The height of the bar is 109cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 109cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: wall-mounted, menu boards, countertop and online.
- The following dietary requirements can be catered for: vegetarian.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Live Room - Ground Floor
- The room is located to the rear of the building, on the ground floor.
- The distance from the entrance is 7m.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 175cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 177cm.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: stools and high stools.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels vary due to there being different types of lights in the space.
- This is a performance space with a stage at one end. Setup varies according to performance. Concessions are available for accompanying carers.
Workshop (First Floor)
- The room is located on the first floor.
- The distance from the stairs is 2m.
- The most accessible route to the room has stepped access.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 149cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables and long tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Studio (Basement)
- The room is located in the basement.
- The distance from the stairs is 4m.
- The most accessible route to the room has stepped access.
- There are manual doors along the most accessible route.
- This route has narrow openings.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There are 5 studios, which are all very similar. At the time of survey (May 2026) the building is being extended to make more/ more accessible studios.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 63cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a medium colour contrast.
- Seating available in this room includes: chairs without armrests and stools.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
- These studios are practice and teaching rooms.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right from the main entrance.
- The distance from the entrance is 8m.
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Route
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- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 139cm (width) x 210cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 156cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
