Access Guide
Overview
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About
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- Facilities available in the venue include: a leisure pool, training pool, sauna and changing facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Hamilton Square.
- The nearest bus station is Birkenhead Bus Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the viewing area for the leisure pool.
- Access throughout may include doors permanently held open.
- The leisure pool viewing area can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- Toilets with adaptations are located along the main venue corridor, in the leisure pool changing area and in the training pool training area.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the unisex pool changing area.
- The male and female step-free toilet facilities are located along the main venue corridor, in the leisure pool changing area and in the training pool training area.
- The shared step-free toilet facilities are located in the spa area.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located in the unisex pool changing area.
- Standard changing facilities are located ahead after passing reception, to the right facing reception, at the far side of the training pool and in the spa area.
- Parent and baby changing facilities are located in the unisex pool changing area.
Parking
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 360cm (width) x 480cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 11m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building opposite the car park.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 151cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 118cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located on the left as you enter.
- The distance from the main entrance is 11m.
- The most accessible route to reception has narrow walkways.
- There is step-free level access to reception.
- The height of the reception desk is 107cm.
- There is a lowered section at the desk.
- The height of the lowered section is 79cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the leisure pool viewing gallery.
- Access throughout may include doors permanently held open.
- Some flooring is patterned.
- There is a low visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Pool (Leisure Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: benches and chairs with armrests.
- There is not an emergency alarm at poolside.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Access into the water is via a ladder or steps.
- There are 2 steps with a handrail on the left going down.
- The handrail is easy to grip.
- The handrail covers the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: manual hoist.
- The manual hoist is shared between the training pool and the leisure pool.
Pool (Training Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- The flooring is patterned.
- Seating available around the pool includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
- There is not an emergency alarm at poolside.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Access into the water is via a ladder or steps.
- There are 8 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: manual hoist.
- The manual hoist is shared between the training pool and the leisure pool.
Changing Area (Pool - Unisex Wet Side Changing Area)
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Changing Area
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- The shared changing area was surveyed.
- The changing area is located on the right, past the reception area.
- The distance from the main entrance is 14m.
- The most accessible route to the changing area has step-free level access, doors permanently held open and narrow walkways.
- There is step-free level access into the changing area.
- There are no doors into the changing area.
- The width of the door opening is 124cm.
- Facilities in this area include: changing cubicles, showers and baby change facilities.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 91cm.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are ambulant toilet facilities available.
- The ambulant cubicle has a dropdown rail on the left.
- There is a wash basin and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Changing Room with Adaptations (within Unisex Wet Side Changing Area)
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Location and Access
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- The changing room surveyed is located within the unisex wet side changing area.
- The distance from the unisex wet side changing area entrance is 7m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench, a chair/stool and a wheel-in shower.
- The dimensions of the changing room are 205cm (width) x 199cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The changing room has no disposal facilities.
- There is one coat hook.
- The coat hook is 164cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a shower seat.
- The shower seat is 45cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and a dropdown rail for the shower.
- The shower grab rails have varying visual contrasts.
- The shower dropdown rail has a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Room (Sauna Relaxation Area)
- The room is located at the far end of the corridor, past reception.
- The distance from main entrance is 35m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a water dispenser.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- There are sun loungers/relaxation benches available.
Spa Facilities
- The spa is located at the far end of the corridor, past reception.
- Facilities available include; a changing area and a sauna.
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Sauna
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- The sauna surveyed is located on the left, at the far end of the spa facilities.
- The most accessible route to the sauna has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 86cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Stairs (to leisure pool viewing area)
- The stairs surveyed are located ahead as you enter.
- The ground floor and leisure pool viewing area can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Main Corridor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor to the left of reception.
- The distance from the main entrance is 21m.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 172cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 140cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 175cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
