Access Guide
Overview
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About
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- Facilities available in the venue include: an indoor swimming pool, gym and fitness studios.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Bebington.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- Another entrance is available behind and to the right of the main entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the squash court viewing gallery.
- Access throughout may include manual doors and doors permanently held open.
- Levels 0, 1 and 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- Additional equipment which can be borrowed or hired includes: pool wheelchairs.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located in the male and female dry side changing areas.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free standard toilet facilities are located in the wet side changing area and in the gym.
- The male step-free standard toilet facilities are located in the male dry side changing area.
- The female step-free standard toilet facilities are located in the female dry side changing area.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located in the wet side changing area.
- Standard changing facilities are located in the wet side changing area and in the male and female dry side changing areas.
- Parent and baby changing facilities are located in the wet side changing area.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located in the gym.
- Standard shower facilities are located in the wet side changing area and in the male and female dry side changing areas.
Parking
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 225cm (width) x 440cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 107cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 59m from the main entrance.
- The most accessible route from the Blue Badge parking has bollards and a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
Entrance
- This entrance is located ahead at the end of the walkway from the car park.
- The approach to the entrance has a bollard.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 106cm.
- The second door has a high visual contrast.
Reception
- The reception is located ahead as you enter.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 100cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: desks.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the squash court viewing gallery.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Area (Dry Side Changing)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located on the main ground floor corridor.
- The distance from the main entrance is 30m.
- The most accessible route to the changing area has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the changing area.
- There is a similar female facility in the same location.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers and a changing bench.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
Area (Sports Hall)
- Sports Hall.
- The Sports Hall is located on the ground floor along the main corridor.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 160cm.
- Facilities available in this area include: a multi-sports facility.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: benches.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Squash Court)
- The Squash Court is located at the end of the main level 0 corridor.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 76cm.
- Facilities available in this area include: a squash court.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Studio 2)
- The room is located on the ground floor at the far end of the main corridor.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Squash Viewing Gallery)
- The room is located at the end of the level 0 corridor then up a spiral staircase.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is stepped access into the room.
- There are 13 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- This is a spiral staircase with open risers.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located around to the right, past reception.
- The distance from the main entrance is 11m.
- The most accessible route to the lift has doors permanently held open and step-free level access.
- Levels 0, 1 and 2 are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 107cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, a mirror to aid reversing and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located around to the right, past reception.
- Levels 0, 1 and 2 can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Barriers (Gym)
- The barrier into the gym was surveyed.
- The standard barrier width is 92cm.
- The contactless card reader height is 98cm from the floor.
- Assistance is available at the ticket barrier.
Gym
- The gym is located on level 2.
- There is step-free level access via lift into the gym.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The door opens towards you.
- The width of the opening is 77cm.
- The doors detailed above are only to access the gym from the stairs.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, upper body machines where fixed seats can be removed, cable resistance machines and arm cycles.
- There is a shallow lip that separates the gym walkways from the equipment areas.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Stairs (Spiral Staircase to Squash Viewing Gallery)
- The stairs surveyed are located at the far end of the ground floor corridor.
- There are double manual doors to access the stairwell.
- Level 0 and the squash viewing gallery can be accessed by these stairs.
- There are 13 steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Area (Wet Side)
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Changing Area
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- The shared changing area was surveyed.
- The changing area is located on the first floor.
- The distance from lift is 3m.
- The most accessible route to the changing area has a lift and step-free level access.
- There is step-free level access into the changing area.
- The door opens outwards automatically and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: baby change facilities, showers, lockers, toilets, a Changing Places facility and changing cubicles.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 93cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a hand dryer, a wash basin and a wall mounted soap dispenser available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Changing Room with Adaptations (Wet Side Changing)
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Location and Access
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- The changing room surveyed is located within the wet side changing area.
- The distance from changing area entrance is 18m.
- The most accessible route to the changing room has narrow walkways and step-free level access.
- There is step-free level access into the changing room.
- There is written text, Braille, tactile and pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 57cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a wheel-in shower, a changing table/bench and a baby change table.
- The dimensions of the changing room are 217cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The changing room has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 161cm from the floor.
- The height of the baby change facility when in use is 94cm.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- There is no shower seat.
- The shower controls are push.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Pool
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Some flooring is patterned.
- Seating available around the pool includes: benches and chairs without armrests.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Access into the water is via a ramp.
- The ramp has a handrail on the right going down.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: submersible wheelchair.
Changing Places (Wet Side Changing - Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located on the first floor, in the wet side changing area.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the wet side changing area entrance is 22m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 253cm (width) x 401cm (depth) and there is not room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the left as you face the toilet is 174cm.
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 90cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 174cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- There are grab rails and a dropdown rail for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rail has a high visual contrast.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 82cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Dry Side Changing - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the male dry side changing area.
- The distance from the main entrance is 38m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is a similar female facility in the female dry side changing area.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 168cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a lever flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 170cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Gym - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 2, at the far end of the gym.
- The distance from the gym entrance is 49m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 242cm (width) x 369cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 159cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations (Gym Toilet with Adaptations)
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Location and Access
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- The shower surveyed is located within the gym toilet with adaptations.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 53cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
