Skip to main content
The new name for DisabledGo

The Black Horse Hotel, Heswall

38 School Hill, Wirral, CH60 0DP 

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview - Standard

  • About View
    • This is a Public House.
    • There is not a toilet with adaptations available.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is stepped access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • The following areas have stepped access: The 'Snug' in the main bar and the female standard toilets.
    • The following areas have step-free access via ramps: the door threshold into the lounge bar.
    • There are manual doors along circulation routes.
    • The female standard toilets can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

Entrance

  • This entrance is located at the side of the pub.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is one step as you enter.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 12cm.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 79cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Getting Around

  • Access View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the 'Snug' in the lounge bar.
    • The following areas have step-free access via ramps: the Lounge Bar.
  • Circulation View
    • There are manual doors along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • There is background noise which varies depending on the time of day.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Lounge Bar)

  • Location and Access View
    • There is step-free access via ramp into this area.
    • The ramp has a steep gradient.
    • There are no handrails for the ramp.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • The width of the opening is 70cm.
    • The door has a high colour contrast.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located ahead as you enter the Lounge Bar.
    • There is step-free level access to the bar.
    • The height of the bar is 104cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • The height of the tray rail is 106cm.
  • Service View
    • Full table service is not available.
    • Menu types include: menu boards.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the 'Snug'.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • Seating available in this area includes: chairs without armrests, benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary according to time of day.

Standard Toilet Facilities (Male - Step-Free)

  • The male standard toilet facilities were surveyed.
  • The toilets are located at the far side of the Lounge Bar.
  • The distance from the pub entrance is 16m.
  • The most accessible route to the toilets has a steep ramp.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the toilets.
  • There is written text signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The door requires effort to open.
  • The width of the opening is 70cm.
  • Internally the door has a low colour contrast.
  • There are not ambulant toilet facilities available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has push taps.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Standard Toilet Facilities (Female - Stepped)

  • The female standard toilet facilities were surveyed.
  • The toilets are located on the first floor.
  • The distance from the pub entrance to the foot of the stairs is 18m.
  • There are manual doors along the most accessible route.
  • There are 10 steps into the toilets.
  • There is a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 70cm.
  • Internally the door has a high colour contrast.
  • There are not ambulant toilet facilities available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has push taps.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.