Access Guide
Overview
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About
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- This a restaurant and takeaway.
- Facilities available in the venue include: Seating and a table service restaurant.
- There is not a toilet with adaptations available.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Bromborough Rake.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- The following areas have stepped access: Ground Floor and First Floor.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- The First Floor can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located to the right, outside the entrance.
- The Blue Badge bays are clearly marked.
- There is a Matalan customer car park opposite which is restriction and cost free.
Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 9cm.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 70cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 69cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is one step as you enter.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 14cm.
Stairs
- The stairs are located in the centre of the building.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are mirrors on the walls of the the stairs.
Eating and Drinking
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Location and Access
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- There is one step into this area.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 14cm.
- There is open plan access.
- There is a bar / counter for staff use only.
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Service
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- Full table service is available.
- Menu types include: handheld and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the majority of the seating area.
- There is stepped access to the ground floor via one step and stairs to the first floor and toilets.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
- Additional seating is on the first floor.
Seating Area - First Floor
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Location and Access
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- Additional restaurant seating is on the first floor.
- The most accessible route has stepped access.
- There are no doors to open along the most accessible route.
- There are 18 steps to this area.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- There is an opening without doors.
- The width of the opening is 120cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- Some tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Standard Toilet Facilities (First Floor)
- The female standard toilet facilities were surveyed.
- The toilets are located on the first floor.
- The distance from the stairs is 2m.
- The most accessible route to the toilets has stepped access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways and narrow openings.
- There is step-free level access into the toilets.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 71cm.
- There is a second door.
- The door opens inwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 64cm.
- Internally the door has a low colour contrast.
- There are not ambulant toilet facilities available.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has a sensor tap.
- Hand drying facilities include: paper towels.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There are two male and two female cubicles.