Access Guide
Introduction
- Services / facilities within the building include supporters' shop and ticket office.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Conway Park.
- The nearest underground station is Hamilton Square.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:30.
- Sunday Closed.
- Please click here for information on opening times.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the shop.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- There is a level change leading down from the car park to the shop.
Level Change (Car Park)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down from the car park to the shop.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down from the car park to the shop.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access
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Entrance
View
- This information is for the entrance located at the front of the shop.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 168cm.
Reception
- The desk/counter is 3m (3yd 10in) from the entranc3.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are good.
- There is not a hearing assistance system.
Shop
- There is an automatic door which opens by sliding and has a low colour contrast.
- The width of the door opening is 168cm.
- The majority of aisle widths are 150cm+.
- All flooring in the shop is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
- There is step-free level access to the till(s).
- The height of the counter is 110cm.
- There is a low level till at the recommended height for seated users (between 76cm - 86cm).
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment.
- There is no (or very little) background noise here.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.