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Vale House Community Centre

Vale Park, Wallasey, Wirral, CH45 1LZ

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Access Guide

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Overview

  • About View
    • Services available in the venue include: children's services, a cafe, community rooms for hire.
  • Parking and Public Transport View
    • The venue has its own car park.
    • The nearest step-free train station is New Brighton.
    • https://www.traveline.info
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The cafe entrance, is step free via a ramp, and has manual double doors.
    • The following areas have stepped access: the first floor is accessed via stairs .
    • Access throughout may include manual doors.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor in the corridor at the rear of the cafe.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located on the ground floor in the corridor at the rear of the cafe.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the ground floor in the corridor at the rear of the cafe within the toilet with adaptions .

Parking

  • Car Park View
    • The car park is located at the rear of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Community Centre)

  • This entrance is located at the front right of Vale House.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • The ramp bypasses the steps.
  • There are 2 steps with a central handrail.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is an intercom at a height of 154cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 101cm.
  • The width of the opening is 90cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 95cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 82cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Community Centre - Room 2

  • The room is located to the right from the Community Centre entrance outer door.
  • The distance from the Community Centre main entrance is 3m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: long tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There may be background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Room 1- Sensory Room

  • The room is located on the ground floor on the right from the Community Centre entrance.
  • The distance from the Community Centre main entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: stools.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Stairs

  • The stairs surveyed are located ahead from the Community Centre main entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (Cafe)

  • Location and Access View
    • The cafe is on the ground floor of the community centre at the front left of Vale House.
    • The most accessible route has a slight ramp or slope.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
    • The ramp bypasses the steps.
    • There are 2 steps with a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The handrail does not extend horizontally beyond the first and last step.
    • The step markings are not clearly visible.
    • The steps have tactile markings at the top.
    • The height of the steps is not between 15cm and 18cm .
    • The height of the highest step is 20cm.
    • The depth of the steps is not between 30cm and 45cm.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 156cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead from the cafe entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 87cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Outside Seating Area

  • Location and Access View
    • The outside seating area is located to the front of Vale House.
    • The most accessible route has a steep ramp or slope.
    • There is step-free access via slope into this area.
    • The slope has a steep gradient.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: picnic tables.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor to the right from the cafe entrance through the door at the rear of the cafe.
    • The distance from the cafe entrance is 14m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 84cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 174cm (width) x 217cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 105cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.