Access Guide
Introduction
- Vue Birkenhead has wheelchair access throughout the venue and in all screens.
- Entrance to the venue is through 8 sets of manual double and single doors.
- There is a push pad single automatic door at the side of the venue for wheelchair users.
- There is step-free access to the wheelchair spaces and adjoining seats in all screens.
Opening Times
- Opening times vary according to screening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Conway Park.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the side of the cinema.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 7 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 470cm (12ft 2in x 15ft 5in).
- The nearest Blue Badge bay is 22m (24yd 2in) from the accessible entrance.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 154cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 154cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Outside Access (Accessible Entrance)
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Entrance
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- This information is for the entrance located at the side of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
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Comments
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- There are bollards to the side of the entrance at 150cm apart.
Counter (Refreshments)
- The counter is 13m (14yd 8in) from the accessible entrance.
- There is level access to the counter from the entrance.
- There is is a touchscreen.
- The touch screen is not at a suitable height for a wheelchair user.
- The height of the counter is 90cm (2ft 11in).
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the foyer.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Cinema
- The cinema has 7 screens.
- All screens have level access.
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Seating and additional access information
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- Films are mainly mainstream.
- Films are rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Designated spaces are situated at the front of the cinema.
- Wheelchairs may be left with you.
- A companion may sit near you.
- Companions sit next to you.
- This venue does have audio description.
- There is a hearing assistance system.
- The hearing system is infrared.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing assistance systems are J, K, L & M.
- Subtitles are available.
- Concessions are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
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Comments
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- In screens 1 to 7, two wheelchair spaces are located at the front.
- HOH headsets are available.
- Subtitled screenings are on Sunday afternoons and Tuesday evenings. Please contact the venue for further details.
- The cinema offers audio description on a selection of films. Please contact the venue for further details.
- Autism friendly screenings are available, where the lights are left on low, the sound turned down and trailers and adverts are not played.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 27m (29yd 1ft) from the accessible entrance.
- This accessible toilet is located off the main corridor for the 7 screens.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 150cm x 236cm (4ft 11in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 17m (18yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female toilet.
- The height of the baby change table once extended is 99cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- A baby change table at a height of 110cm is also available in the male toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.