Access Guide
Introduction
- Services / facilities within the building include a shop,a vending area, a hall for exhibits, a bird hide, accessible and standard toilets.
- Services / facilities within the grounds include a 12 mile walking route from West Kirby to Hooten.
Opening Times (Visitors Centre)
- Monday 10:00 - 16:45.
- Tuesday 10:00 - 16:45.
- Wednesday 10:00 - 16:45.
- Thursday 10:00 - 16:45.
- Friday 10:00 - 16:45.
- Saturday 10:00 - 16:45.
- Sunday 10:00 - 16:45.
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Comments
View
- The country park is open 24 hours.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Heswall.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Please click here for parking charge details (opens in new tab).
- The car park is located on Station Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
- The nearest Blue Badge bay is 150m (164yd 2in) from the Visitors Centre entrance.
- The furthest Blue Badge bay is 155m (169yd 1ft) from the Visitors Centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Visitors Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 100cm (3ft 3in).
Level Change (Visitors Centre Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 130cm (4ft 3in).
Outside Access (Country Park Entrance)
- This information is for the entrance located on Station Road.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 100cm (3ft 3in).
Inside Access (Visitors Centre)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Bird Hide
- There is a bird hide available inside the visitors centre, which is accessed by a 80cm wide door, that opens away from you. This hide is 15m from the visitors centre entrance.
Eating and Drinking (Vending Area)
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
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Comments
View
- The vending machines dispense snacks and hot and cold drinks.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, loose wood chippings, tarmac and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are moderate and slight slopes on the paths.
- There are bench seats situated along the paths for people to rest.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 340cm (4ft 11in x 11ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the main corridoor.
- The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on grassed areas.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.