Access Guide
Introduction
- Services / facilities within the building include an indoor tennis centre, sports hall, fitness suite and coffee shop.
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 21:00.
- Saturday 08:00 - 18:00.
- Sunday 08:00 - 21:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bidston.
- The nearest underground station is Conway Park.
- There is not a tram stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front and side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 289cm x 490cm (9ft 6in x 16ft 1in).
- The nearest Blue Badge bay is 38m (41yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 58m (63yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located at the front of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
-
Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
-
Comments
View
- Either side of the reception counter there are security doors and turnstiles.
- The door is automatic and opens towards you.
- The door width is 106cm (3ft 5in).
- The door on the left gives access to the tennis centre and the door on the right gives access to the fitness suite.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Tennis Corridor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the corridor leading the tennis centre.
- The ramp/slope is permanent.
- The ramp does not have handrails.
Indoor Tennis Courts
- There are 6 indoor tennis courts for public use.
- There is a viewing gallery for spectators.
Other Floors (Viewing Gallery)
-
Steps
View
- The floors which are accessible by stairs are ground - viewing gallery.
- There are 9 steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are bright.
Lift (Viewing Gallery)
- There is a lift for public use.
- The lift is located to the side of the steps.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 60m (65yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 105cm x 138cm (3ft 5in x 4ft 6in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Standard Changing Room (Tennis Centre - Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 45m (49yd 8in) from the main entrance.
- The standard changing room(s) is/are approximately 39m (42yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 11m (12yd 1in) from the tennis court entrance.
- The standard changing room(s) surveyed is/are located off the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Tennis Centre - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 33m (36yd 3in) from the main entrance.
- The standard changing room(s) is/are approximately 27m (29yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the tennis courts entrance.
- The standard changing room(s) surveyed is/are located off the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Shower (Tennis Centre - Female and Male)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the standard female and male changing areas.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; dropdown rails.
- There is level access to the services from the accessible shower facilities.
Accessible Toilet (Tennis Centre - Female 1)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 52m (56yd 2ft) from the main entrance.
- This accessible toilet is located in the standard female changing area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 283cm x 172cm (9ft 3in x 5ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Toilet (Tennis Centre - Female 2)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 47m (51yd 1ft) from the main entrance.
- This accessible toilet is located in the standard female changing area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 290cm x 174cm (9ft 6in x 5ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 210cm (6ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Accessible Toilet (Tennis Centre - Male)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
- This accessible toilet is located in the standard male changing area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 250cm x 177cm (8ft 2in x 5ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s) (Tennis Centre)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located in the standard female changing area.
- The female toilet(s) is/are approximately 45m (49yd 8in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located in the standard male changing area.
- The male toilet(s) is/are approximately 33m (36yd 3in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located along the main corridor on the right of the building.
- The fitness suite is 18m (19yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 140cm wide.
-
IFI Accredited Fitness Suite
View
- The fitness suite has attained IFI level two.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: treadmill, upright cycle, recumbent cycle, upper body ergometer, leg curl, leg extension and upper body multi-station.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Fitness Suite (General)
View
- Staff receive some training in assisting disabled people.
- Training provided is Wirral Borough Council.
- Equipment suitable for mobility or sensory impaired users includes leg curl, upright cycle and upper body multi gym.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Comments
View
- You can also access the fitness suite from the main corridor on the left of the building.
Standard Changing Room (Fitness Suite - Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 28m (30yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 21m (22yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 9m (9yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located off the main corridor leading to the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Fitness Suite - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 44m (48yd 4in) from the main entrance.
- The standard changing room(s) is/are approximately 37m (40yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the fitness suite.
- The standard changing room(s) surveyed is/are located off the main corridor leading to the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Shower (Fitness Suite - Female and Male)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the standard female and male changing area.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; dropdown rail.
- There is level access to the services from the accessible shower facilities.
Accessible Toilet (Fitness Suite - Female)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 34m (37yd 7in) from the main entrance.
- This accessible toilet is located in the standard female changing area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 150cm x 350cm (4ft 11in x 11ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Comments
View
- There is a similar accessible toilet in the male changing area.
Accessible Toilet (Fitness Suite - Unisex)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located off the main corridor leading to the fitness suite.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 197cm (5ft 11in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s) (Fitness Suite - Changing Rooms)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located in the standard female changing area.
- The female toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located in the standard male changing area.
- The male toilet(s) is/are approximately 46m (50yd 11in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Standard Toilet(s) (Fitness Suite - Main Corridor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located off the main corridor leading to the fitness suite.
- The female toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located off the main corridor leading to the fitness suite.
- The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.