You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a cafe, roof terrace and toilet facilities.
• Services / facilities within the grounds include U-Boat Story.
• Related link U-Boat Story.
• Https://www.accessable.co.uk/wirral-metropolitan-borough-council/access-guides/u-boat-story

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hamilton Square.
• The nearest underground station is Hamilton Square.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 290cm x 490cm (9ft 6in x 16ft 1in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are bollards on the approach to the entrance.
  • The minimum width between the bollards is 100cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 190cm (6ft 3in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 25m (27yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Gangway and Landing Stage. Skip to the next section.

Gangway and Landing Stage

• The gangway leads down to the waiting rooms by the landing stage.
• The gradient of the gangway will depend on the tide.

You are on Landing Stage Waiting Rooms. Skip to the next section.

Landing Stage Waiting Rooms

• There are enclosed and open area waiting rooms at the bottom of the landing stage.
• There is a set of doors to access the enclosed waiting area.
• The doors open away from you (push).
• The doors are double with one locked leaf.
• The doors are permanently held open.
• The width of the door opening is 68cm (2ft 2in).

You are on Assistance Vehicle. Skip to the next section.

Assistance Vehicle

• There is a cart for use to aid passengers with a disability down onto the landing stage and the ferry crossing.
• There are assistance vehicles at the Pier Head and Seacombe ferry terminals to assist upon disembarkation.

You are on Eating and Drinking (Cafe Home @ Woodside Ferry). Skip to the next section.

Eating and Drinking (Cafe Home @ Woodside Ferry)

• The following information is for the cafe.
• The cafe is located to the left as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 30cm (12in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors (Viewing Balcony and Cafe). Skip to the next section.

Other Floors (Viewing Balcony and Cafe)

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• Steps View
  • The floors which are accessible by stairs are ground floor, first floor and viewing balcony.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Ground Floor and First Floor). Skip to the next section.

Lift (Ground Floor and First Floor)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The platform lift accesses a small level change.
• The lift is approximately 14m (15yd 11in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 97cm (3ft 2in).
• The dimensions of the lift are 115cm x 145cm (3ft 9in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There is a moderate ramp infront of the lift on the ground level to access the lift.

You are on Level Change (Viewing Balcony Cafe Seating). Skip to the next section.

Level Change (Viewing Balcony Cafe Seating)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the cafe.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • The stairs lead upto the vewwing balcony seating area.

You are on Roof Terrace. Skip to the next section.

Roof Terrace

• There is a roof terrace which is accessible to the general public.
• Access to the roof is via stairs or lift only.
• Access out onto the roof terrace is via double with manual doors.
• The doors open away from you (push) and are 140cm (4ft 6in) in width.

You are on Level Change (Roof Terrace). Skip to the next section.

Level Change (Roof Terrace)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the first floor, leading to the roof terrace entrance.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Roof Terrace). Skip to the next section.

Lift (Roof Terrace)

• There is a lift for public use.
• The lift is located on the first floor, next to the steps.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 18m (19yd 2ft) from the lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 115cm (3ft 9in).
• The dimensions of the lift are 115cm x 135cm (3ft 9in x 4ft 5in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 142cm x 270cm (4ft 8in x 8ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you enter.
  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right as you enter.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.