You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Birkenhead Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Europa Square.
  • The car park is located off Cloughton Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located off Claughton Road.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 350cm.
• Ramp/Slope View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
• Comments View
  • To the front of the market there are numerous access points along Claughton Road.
  • The entrances give access to the outside area of the market stalls.

You are on Entrance (Indoor Market Entrance). Skip to the next section.

Entrance (Indoor Market Entrance)

• This information is for the entrance located beyond the main entrances off Claughton Road.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 140cm.
• Comments View
  • There are 2 entrances beyond the main entrance along the rear wall to access the indoor market area.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Outside Access (Food Court). Skip to the next section.

Outside Access (Food Court)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located on the pathway approaching the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Outside Access (Service Road Entrance). Skip to the next section.

Outside Access (Service Road Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building off the service road.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 129cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Other Floors (Management Suite). Skip to the next section.

Other Floors (Management Suite)

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• Steps View
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Management Suite). Skip to the next section.

Lift (Management Suite)

• There is a lift for public use.
• The lift is located next to the rear entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G,1.
• The lift is approximately 25m (27yd 1ft) from the rear entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 110cm x 200cm (3ft 7in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The lift is a goods lift and patrons must contact a member of staff or security to use it.

You are on Outside Access (Management Suite Entrance). Skip to the next section.

Outside Access (Management Suite Entrance)

• This information is for the entrance located on the first floor.
• There is level access into the venue.
• Level access is via lift.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 80cm (2ft 7in).

You are on Reception (Management Suite). Skip to the next section.

Reception (Management Suite)

• The desk/counter is 4m (4yd 1ft) from the management suite entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located beyond the main entrance.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of security.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Level Change (Accessible and Standard Toilets). Skip to the next section.

Level Change (Accessible and Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you face the toilet entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 100cm (3ft 3in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located beyond the main entrance.
  • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.