You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a swimming pool, fitness suite, changing rooms and showers, and spa facilities.
• Thornton Hall Hotel and Spa link (new tab) - click here.
• Thornton Hall Hotel - Torintone Conference Suite link (new tab) - click here.
• Thornton Hall Hotel and Spa - Spa and Beauty Salon link (new tab) - click here.
• Thornton Hall Hotel and Spa - Lodge Spa link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 06:30 - 22:00.
• Sunday 06:30 - 22:00.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Heswall.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 290cm x 490cm (9ft 6in x 16ft 1in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 12m (13yd 4in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the reception area.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking (The Brassiere). Skip to the next section.

Eating and Drinking (The Brassiere)

• The following information is for the restaurant.
• The restaurant is located to the left of the reception desk.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 53cm (1ft 9in).
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located opposite the standard changing rooms.
  • The fitness suite is 26m (28yd 1ft) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are double.
  • The doors are heavy.
  • The opening is 160cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is in house.
  • Equipment suitable for mobility or sensory impaired users includes a rowing machine and multi-gym.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 8 steps.
• The steps do have handrails.
• The handrails are on the right going up.
• There is not a ladder type entrance into the water.

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• Comments View
  • Within the pool area is a gym and solarium.

You are on Level Change (Swimming Pool). Skip to the next section.

Level Change (Swimming Pool)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the swimming pool area.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 26m (28yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 14m (15yd 11in) from the reception desk.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the fitness suite.
• The standard changing room(s) surveyed is/are located off the main corridor, to the right as you enter.
• There is not level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a medium step.

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• Comments View
  • There is a single, 90cm wide heavy door that opens away from you to enter the male and female standard changing rooms.

You are on Level Change (Standard Changing Rooms). Skip to the next section.

Level Change (Standard Changing Rooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the standard changing rooms.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 138cm x 170cm (4ft 6in x 5ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 68cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located the standard toilets are located within the standard changing rooms.
  • The female and male toilets are approximately 34m (37yd 7in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are bright.
• Comments View
  • The standard toilets are accessed via the standard changing room level change.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.