Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0371 222 2220.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0371 222 1877.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0371 222 2220 (option 4).
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0371 222 2220.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact the club in advance.
- Wristbands are available for people who have a hidden disability, to help enhance the matchday experience (photograph 1).
- For additional information on the facilities and services available for disabled supporters, including buying a ticket, away fixtures and a map of the stadium, please click here (opens new tab).
- For the Wolves Disability Access Officer's Newsletter please click here (opens new tab).
- For information on Wolves Disabled Supporters Association, please click here (opens new tab).
Getting Here
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By Road
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- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
From the North
Exit the M6 at junction 12. At the island take third exit onto A5 for Wolverhampton.
At the next island turn left onto A449.
After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.
From the South-West
Exit the M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road.
Turn left on the Ring Road, following signs for Molineux.
Take the second exit at the next two islands, pass Banks’s Brewery and swimming baths on the left and then turn left at the next set of traffic lights. Molineux is 500 yards on the right.
From the South-East:
Exit the M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road.
At the first Ring Road island, take the fourth exit (A449 to Stafford). Continue straight on at the next two sets of traffic lights.
Filter right at the third set of lights into Waterloo Road. Molineux is 500 yards on right.
Road Closure Information
Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).
The following roads will be closed from one hour before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes); Molineux Street (at the junction with Camp Street and Sir Hayward Way), Sir Jack Hayward Way (opposite the Stan Cullis Car Park kiosk) and the top of Whitmore Hill.
For more information on road closures around Molineux Stadium please visit -https://www.wolves.co.uk/news/club/20171020-road-closures-information - On non-matchdays parking is available in front of the Billy Wright Stand and the Stan Cullis Stand.
On matchdays there are a number of car parks available; designated Blue Badge parking is available in the Stan Cullis and Wanderers Car Park.
- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
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By Bus
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- There is a bus stop within 150 metres of the stadium.
- Bus services 3, 4, 5, 5A stop outside Molineux Stadium on Waterloo Road.
Bus services 6 & 6A stop nearby on Newhampton Road East.
Molineux Stadium is a 5-10 minute walk from the centre of Wolverhampton. - For more information on National Express West Midlands buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Wolverhampton.
- Wolverhampton Station is located on Railway Drive and is less than a mile away from Molineux Stadium (when walking).
- For more information on facilities available at this station please click here (opens new tab).
Car Parking & Drop-off
Outer Concourse and Walkways
Opening Times
- Monday - Saturday: 09:00 - 17:00.
- Sundays: 10:00 - 16:00.
- Matchdays: Open until kick-off and from 15 minutes before full-time.
Outside Access
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Entrance
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- This information is for the entrance located Stan Cullis Stand.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 104cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are bollards at this entrance.
- The minimum width between the bollards is 120cm.
- There is a member of staff available for assistance at this entrance.
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Comments
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- There is a slope with a very easy incline.
Shop
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Inside Access
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- There is step-free access throughout the aisles.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- The flooring throughout the aisles is tiles.
- There is flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is high colour contrast between the walls and floor in all areas.
- Background music is played.
- The lighting levels are good.
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Till(s)/Counter(s)
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- There is/are 2 till(s)/counter(s) available.
- There is a/are payment counter(s) and shirt printing counter(s) available.
- The shirt printing counter is located on the left hand side of the store.
The payment counter is located on the right hand side of the store. - The till(s)/counter(s) is/are clearly signed.
- There is step-free access to the till(s)/counter(s).
- There is not a clear accessible route to the till(s)/counter(s).
- The nearest till(s)/counter(s) is/are approximately 8m from the entrance.
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
- The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
- There is a low section at the till(s)/counter(s) with a height of 76cm or below.
- There is not a clear knee recess beneath the low/lowered section(s) of the till(s)/counter(s).
- There is a hearing assistance system at the till(s)/counter(s).
- The hearing assistance system(s) is/are portable.
- The hearing assistance system(s) is/are signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- There are 12 additional payment tills which are used on match days.
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Accessible Fitting Room(s)
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- There is/are 1 accessible fitting room(s).
- There is step-free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- The name/number of the accessible fitting room surveyed is 3.
- The door(s) to the accessible fitting room(s) open(s) towards you (pull).
- The clear width of the opening is 100cm.
- The dimensions of the accessible fitting room(s) are 150cm x 155cm.
- There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
- There is/are not wall mounted rail(s) in the accessible fitting room(s).
- There is not a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 33cm from the floor.
- There are coat hooks in the accessible fitting room(s) at 100cm and 165cm from the floor.
- There is not an emergency alarm in the accessible fitting room(s).
- There is a standard chair available in the accessible fitting room(s).
- The height of the chair from the floor is 45cm.
- There is not an assistance bell in the accessible fitting room(s).
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Standard Fitting Room(s)
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- There is/are 2 standard fitting room(s).
- There is step-free access to the standard fitting room(s) .
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Exit
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Exit
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- This information is for the exit located past the payment counters.
- The exit area/door is not clearly signed internally.
- The exit is step-free.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 104cm.
- There is a small lip on the threshold of the exit, with a height of 2cm or below.
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Comments
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- The exit is only in place for busy matchdays and product launches.