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Worcester City Art Gallery and Museum

Foregate Street, Worcester, WR1 1DT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located on the first floor.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Public Parking View
    • On-street standard parking is available.
    • There is a public car park located off Taylors Lane.
    • The name of the car park is Taylors Lane car park.
    • Designated Blue Badge parking bays are not available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the side of the building on Taylors Lane.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Lift

  • The lift surveyed is located ahead from the Taylors Lane entrance.
  • The distance from the entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Floors LG, G, and 1 can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 112kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 120cm (width) x 222cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Shop (and Reception)

  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Product displays/containers that may be more difficult for some to reach or open include: high shelving.
    • Some flooring is patterned.
    • There is no (or very little) background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Payment Counters and Checkouts View
    • The payment counter is located directly ahead from the main entrance.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 100cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The card payment machine is at a height of 100cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to the right of the shop.
  • The ground and first floor can be accessed by these stairs.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Exhibition Space (Art Gallery)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a high colour contrast.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Display information includes: pictorial, audio description and information boards.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • Seating available in this area includes: chairs with armrests, sofas and benches.

Counter (Art Gallery)

  • The counter is located to the right of the Art Gallery entrance.
  • The distance from the lift is 5m.
  • The most accessible route to the counter has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Exhibition Space (Museum)

  • The area is indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a high colour contrast.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Display information includes: pictorial, audio description, information boards, televisions/screens and subtitles.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and benches.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor, between the lift and Art Gallery.
    • The distance from the lift is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens by sliding and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 79cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 173cm (width) x 170cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 101cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 101cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 110cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • This facility offers audio descriptive assistance.