You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include new and used car sales, and a parts and servicing department.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worcester Shrub Hill.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building facing the main entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 504cm (11ft 10in x 16ft 6in).
  • The nearest Blue Badge bay is 44m (48yd 4in) from the indoor used car centre accessible entrance.
  • The furthest Blue Badge bay is 47m (51yd 1ft) from the indoor used car centre accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

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• Entrance View
  • This information is for the entrance located at the front centre of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Used Commercial Sales Entrance). Skip to the next section.

Outside Access (Used Commercial Sales Entrance)

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• Entrance View
  • This information is for the entrance located to the front right of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 132cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 149cm (4ft 11in).

You are on Outside Access (Indoor Used Car Centre Accessible Entrance). Skip to the next section.

Outside Access (Indoor Used Car Centre Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 137cm (4ft 6in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 133cm (4ft 4in).
• Comments View
  • There is a dropped kerb at this entrance.

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk/counter is 28m (30yd 1ft) from the indoor used car centre accessible entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • This is the main reception for enquiries and servicing.
  • There is a lowered section to the reception counter.
  • The lowered section is 89cm high.
  • There is seating at the main reception desk.
  • The seating does not have armrests.

You are on Counter (Parts Department). Skip to the next section.

Counter (Parts Department)

• The counter is 35m (38yd 10in) from the entrance.
• There is level access to the counter from the entrance.
• There is a bell to attract attention.
• The bell is not at a suitable height for a wheelchair user.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 84cm (2ft 9in).
• There is not a lowered section.
• There is not a hearing assistance system.
• The height of the counter is medium height (77cm - 109cm).
• Lighting levels are medium.

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• Comments View
  • The counter distance is from the indoor used car centre accessible entrance.

You are on Enquiries / Sales Desks. Skip to the next section.

Enquiries / Sales Desks

• There are many desks throughout the building.
• The height of the desks is low at 74cm.
• The seating does have armrests.
• The nearest desk is 12m from the indoor used car centre accessible entrance.

You are on Vending Machines. Skip to the next section.

Vending Machines

• There is a vending machine in the main foyer.
• The highest control is 123cm high.
• The lowest control is 103cm high.
• The dispatch tray is 49cm high.
• There are tables next to the vending machines.
• The tables are 72cm high.
• The seating does not have armrests.
• There is a hot drink dispensing machine.
• The height of the controls on the drink dispensing machine is 142cm high.
• The height of the drinks tray is 100cm.
• Paper cups are available.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is seating throughout the building.
  • Some of the seating has armrests.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the corridor to the left, just past the enquiries desks.
  • The female and male toilets are approximately 19m (20yd 2ft) from the indoor used car centre accessible entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.
• The accessible toilet cubicle was being used for storage at the time of the survey.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the indoor used car centre accessible entrance.
  • This accessible toilet is located in the corridor to the left, just past the enquiries desks as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 172cm x 202cm (5ft 8in x 6ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 114cm (3ft 9in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.