Access Guide
Introduction
- Services / facilities within the building include a fitness suite, swimming pool, studios, sauna, steam room, and a ladies only fitness suite.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worcester Foregate Street.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is NCP Cathedral Square.
- The car park is located in Cathedral Square.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad or push button activated.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
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Comments
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- There are turnstiles and a gate to get the main area of the venue located to the left of the reception.
- The width of the turnstiles is 60cm.
- The gate opens automatically away from you and is 93cm.
- Biometric scanners are installed at the turnstiles and gate.
- The height of the biometric scanners are 82cm.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Fitness Suite (Main)
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Access to Fitness Suite
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- The fitness suite is located ahead as you enter.
- The fitness suite is 8m (8yd 2ft) from the main entrance.
- There is level access to the fitness suite.
- There are not doors into the fitness suite.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is by the company.
- Equipment suitable for mobility or sensory impaired users includes treadmills, bikes, free weights, cross trainers, and rowing machines.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- Customers with disabilities are encouraged to inform staff on arrival to the fitness suite.
Other Floors
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Steps
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- The floors which are accessible by stairs are 0, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low.
Lift
- There is a lift for public use.
- The lift is located to the rear of the reception desk.
- The lift is a platform lift.
- The floors which are accessible by this lift are 0, 1.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 73cm (2ft 5in).
- The dimensions of the lift are 86cm x 149cm (2ft 10in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Level 0 - Main Corridor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on level 0, in the main corridor.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 148cm (4ft 10in).
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Comments
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- This level change is beyond the changing rooms.
Swimming Pool (Level 0)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite (Level 0)
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Access to Fitness Suite
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- The fitness suite is located on level 0.
- The fitness suite is 14m (15yd 11in) from the lift.
- There is not level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The doors are heavy.
- The opening is 92cm (3ft) wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes treadmills, bikes, free weights, cross trainers, and rowing machines.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a ladies only fitness suite in the same location.
Standard Changing Room (Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the lift.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located on level 0, in the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
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Comments
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- There are female standard changing facilities in the same location.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located within the female standard changing room.
- The female toilet(s) is/are approximately 4m (4yd 1ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located within the male standard changing room.
- The male toilet(s) is/are approximately 4m (4yd 1ft) from the lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels are medium.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located on level 0, ahead as you exit the lift.
- The facility is 6m (6yd 1ft) from the lift.
- The door opens outwards.
- The width of the door is 87cm (2ft 10in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 385cm x 194cm (12ft 8in x 6ft 4in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 49cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 51cm (1ft 8in).
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Comments
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- Drop down rails are also available at the shower.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.