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Greyfriars House

Friar Street, Worcester, WR1 2LZ

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About this venue

Greyfriars was built in 1480 by a wealthy merchant, it became a home to wealthy families up until the 17th century and in 1699 a baker purchased the lease and divided the house into two. It became a mixture of homes, shops and businesses for next 200 years. Trade varied and included clothing, hats, bread, leather goods, umbrellas and china riveting. Over the years buildings were added and extended including 10 cottages in the back yard.

Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Worcester Foregate Street.

Opening Hours

Admission Prices

Parking

  • The venue does not have its own car park.

Outside Access (Grounds Entrance)

  • This information is for the entrance located in Friar Street.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 232cm (7ft 7in).

Outside Access (Reception / Book Shop Entrance)

  • Entrance View
    • This information is for the entrance located on the opposite side of Friar Street to Greyfriars House.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 79cm.
  • Step(s) View
    • The step(s) is/are located at the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 8cm.
    • There is not a/are not handrail(s) at the step(s).

Other Floors (Reception/Bookshop)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • There is not a landing.
    • The lighting levels are low to moderate.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are The Book Shop.

Reception (Reception / Book Shop)

  • The desk/counter is 3m (3yd 10in) from the reception / shop entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.

Outside Access (Greyfriars House Entrance)

  • Entrance View
    • This information is for the entrance located to the right as you enter from the grounds entrance.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 118cm.
  • Step(s) View
    • The step(s) is/are located in front of and beyond the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The surface is uneven at this entrance.

Outside Access (Tea Shop Entrance)

  • Entrance View
    • This information is for the entrance located ahead and to the right as you enter from the grounds entrance.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • Please contact a member of staff for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 79cm (2ft 7in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • This entrance can be used the access the ground floor of Greyfriars House.
    • The surface is uneven at this entrance.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Old Oak Cafe)

  • The following information is for the café.
  • The café is located straight ahead and to the right as you enter from the grounds entrance.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the tea room entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a bell placed on one of the tables that can be used to request service (photograph 3).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional areas of the house.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway of the facility.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).