- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
- Saturday 08:00 - 18:00.
- Sunday 08:00 - 17:00.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worcester Foregate Street.
- The venue does not have its own car park.
Public Car Parks.
- There is a car park for public use within 200m (approx).
- The name of the car park is NCP Cathedral Square.
- The car park is located in Friar Street.
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located in Charles Street.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
- There Blue Badge parking in Charles Street is strip parking and large enough for several cars.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 54cm (1ft 9in).
- The distance between the floor and the highest table is 87cm (2ft 10in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- There is seating just outside the venue on New Street.
Level Change (Garden)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the rear of the cafe.
- The ramp/slope is steep.
- The ramp/slope is permanent.
- The ramp does not have handrails.
- The width of the ramp/slope is 100cm (3ft 3in).
- Accessible toilet facilities are available.
Location and Access
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 204cm x 120cm (6ft 8in x 3ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 143cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is a/are coat hook(s).
Position of Fixtures
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 107cm (3ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
Colour Contrast and Lighting
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Availability and Location of Standard Toilets
- Standard toilet facilities are available.
Access to Standard Female Toilet(s)
- The female toilet facilities that were surveyed are located to the left as you enter.
- The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.