You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a sports hall, swimming pools, fitness suite, studios and a cafe.
• Services / facilities within the grounds include all weather pitches.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worcester Foregate Street.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and sides of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 30 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 470cm x 580cm (15ft 5in x 19ft).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 39m (42yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 190cm (6ft 3in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parent and child bays are also available to the left as you face the main entrance.
  • There is a crossing from the parking bays to the main entrance with dropped kerbs and tactile markings.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 123cm (4ft).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 123cm (4ft).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • There are turnstiles and a gate located to the left of the reception desk for access to the leisure centre.
  • The gate is controlled by reception staff.
  • The gate opens automatically away from you.
  • The width of the gate opening is 118cm.
  • There is a card reader for the turnstiles.
  • The height of the card reader is 95cm.
  • The width of the turnstiles opening is 51cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • Photograph 1 shows the sports hall.
  • Photograph 2 shows the studio room.

You are on Eating and Drinking (Freedom Café). Skip to the next section.

Eating and Drinking (Freedom Café)

• The following information is for the café.
• The café is located to the left as you enter the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 108cm (3ft 7in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool (Main). Skip to the next section.

Swimming Pool (Main)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There is a pool platform lift for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 8 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • Both of the pools have a pool pod available.
  • The teaching pool has an adjustable floor.
  • There is stadium style seating over looking the main swimming pool.
  • Level access to the seating can be accessed via the main reception area.
  • Wheelchair space can be allocated in the front row.
  • Access to the other tiers is via steps.

You are on Swimming Pool (Teaching Pool). Skip to the next section.

Swimming Pool (Teaching Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Lift (Pool Pod). Skip to the next section.

Lift (Pool Pod)

• There is a lift for public use.
• The lift is located at the side of both swimming pools.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 15m (16yd 1ft) from the wet side changing village.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 89cm x 48cm (2ft 11in x 1ft 7in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located on the ground floor, to the left as you pass through reception.
  • The facility is approximately 14m (15yd 11in) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 108cm (3ft 7in).
  • The dimensions of the facility are 420cm x 305cm (13ft 9in x 10ft).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 280cm (9ft 2in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • A shower with an adjustable head is also available within this facility.
  • This facility is 3 metres from the teaching pool pod.
  • This facility is 15 metres from the main pool pod.
  • The sink in this facility is height adjustable.

You are on Accessible Changing Room (Wet Side Changing Village). Skip to the next section.

Accessible Changing Room (Wet Side Changing Village)

• There are accessible changing rooms available.
• The accessible changing room is located to the left as you pass through the reception.
• The facility is 18m (19yd 2ft) from the main entrance.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 276cm x 307cm (9ft 1in x 10ft 1in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 210cm (6ft 11in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 51cm (1ft 8in).

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• Comments View
  • The shower also has dropdown rails.

You are on Standard Changing Room (Wet Side Changing Village). Skip to the next section.

Standard Changing Room (Wet Side Changing Village)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 14m (15yd 11in) from the main entrance.
• The standard changing room(s) is/are approximately 8m (8yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located to the left as you pass through reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Sports Hall. Skip to the next section.

Sports Hall

• The sports hall is located on the ground floor, to the left hand side of the main corridor.
• The hall is 75 metres from the main entrance.
• The hall is accessed via double doors.
• The doors open towards you (pull).
• The doors are heavy.
• The width of the door opening is 158cm.
• The hall can be used for basketball, netball, indoor football and other activities.
• The hall has a viewing area.
• There are 3 deep steps to access the upper part of the viewing area.
• The steps are clearly marked.
• There is level access from the hall entrance to the wheelchair spaces either side of the entrance.

You are on Standard Changing Room (Dry Side - Male). Skip to the next section.

Standard Changing Room (Dry Side - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 24m (26yd 9in) from the main entrance.
• The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 8m (8yd 2ft) from the sports hall.
• The standard changing room(s) surveyed is/are located on the right hand side of the main ground floor corridor.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There is a similar female standard changing room in the same location.

You are on Accessible Changing Room (Outdoor Sports Changing Area). Skip to the next section.

Accessible Changing Room (Outdoor Sports Changing Area)

• There are accessible changing rooms available.
• The accessible changing room is located to the rear right of the venue as you enter via the main entrance.
• The facility is 38m (41yd 1ft) from the main entrance.
• The door opens outwards.
• The width of the door is 85cm (2ft 9in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 294cm x 236cm (9ft 8in x 7ft 9in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 230cm (7ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 71cm (2ft 4in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are handrails and a flip-down seat.
• The height of the seat is 45cm (1ft 6in).

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• Comments View
  • A dropdown rail is also available in for the shower.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left hand side of the main corridor.
• The lift is a platform lift.
• The floors which are accessible by this lift are G, 1 and 2.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are 2 lifts available in this location.
  • The door to the left hand lift is opened manually.
  • The door to the right hand lift opens automatically.
  • The lifts give access to both floors of the fitness suite.

You are on Reception (Fitness Suite - First Floor). Skip to the next section.

Reception (Fitness Suite - First Floor)

• The desk/counter is 8m (8yd 2ft) from the lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Fitness Suite (First Floor). Skip to the next section.

Fitness Suite (First Floor)

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 1m (3ft 3in) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The doors are heavy.
  • The opening is 90cm wide.
• IFI Accredited Fitness Suite View
  • A number of staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: treadmill, upright cycle, recumbent cycle and upper body multi-station.
  • IFI equipment includes the rowing machine and hand cycles.
  • A portable hearing loop is available for induction.
  • Staff are trained to use the portable hearing loop.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There is a cycle studio opposite the fitness suite on the first floor.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located within the fitness suite.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Toilet with Adaptations (Reception - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located to the rear left of the entrance foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 230cm (4ft 10in x 7ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).
• Comments View
  • Baby change facilities are also available within the dry and wet side changing villages.

You are on Toilet with Adaptations (Fitness Suite - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Fitness Suite - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • This accessible toilet is located to the rear of the fitness suite on level 2.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 158cm x 228cm (5ft 2in x 7ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the main leisure centre lobby, to the left as you enter.
  • The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas outside the building.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level 1.