You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worcester Foregate Street.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times do vary depending on performances.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Pitchcroft.
  • The car park is located to the rear of the Theatre.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a height restriction at 2.13m at the entrance to the Pitchcroft car park.
  • There is no designated drop off point but there is no restriction on patrons being dropped off outside the Main Entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

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• Comments View
  • The doors are held open when the audience arrive.

You are on Outside Access (The Studio). Skip to the next section.

Outside Access (The Studio)

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• Entrance View
  • This information is for the entrance located via the covered walkway from the bar area of The Swan Theatre.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 88cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
• Comments View
  • When there are events in the Studio the door is held open.
  • There is a 1m wide covered pathway that leads to the ramped access (photograph 2 and 3).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • There is a lowered section of the Box Office/Ice Cream counter. This is 78cm high.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in the front row.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit either side or behind the patron.
• It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is a fixed loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The rows suitable for hearing assistance systems are all rows.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • Individual seats or the whole row of seats at the front of the Theatre can be removed if necessary.
  • There are handrails on the steps to the raised seating.

You are on The Studio. Skip to the next section.

The Studio

• There is an additional small performance area in an adjoining building.
• The studio has limited access as all seating and performance space is on the first floor (photographs 2 and 3).
• There is a chair stair lift which can be used with assistance from staff (photograph 4).
• The stairs have clear markings, landings and are brightly lit (photographs 5 and 6).
• There is a standard toilet at the auditorium level. (photograph 7).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar is located off the main foyer towards the rear of the building.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 16m (17yd 1ft) from the Main Entrance.
• The distance between the floor and the lowest table is 36cm (1ft 2in).
• The distance between the floor and the highest table is 90cm (2ft 11in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are additional seating and additional standard toilets.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located adjacent to the auditorium doors in the main foyer.
• The lift is a chair stair lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 38m (41yd 1ft) from the Main Entrance.
• Staff do need to be notified for use of the lift.
• The lighting level in the lift is good.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the Main Entrance.
  • This accessible toilet is located off the Auditorium, to the left of the stage.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 150cm x 285cm (4ft 11in x 9ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located off the main foyer.
  • The female and male toilets are approximately 18m (19yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There are additional standard toilets on the first floor in the foyer area.
  • These toilets have stepped access at the toilet entrance (photographs 6-8).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.