You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a historical site and educational museum.
  • Facilities available in the venue include: exhibits, outdoor space, themed activities and a café.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a public car park nearby.
  • The name of the nearest car park is Commandery Road Car Park.
  • View information on Commandery Road Car Park (opens new tab) .
  • The nearest train station is Worcester Foregate Street.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the Great Hall and the gardens.
  • The following areas have stepped access: the Great Hall.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways, narrow aisles and narrow openings.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • The below guide is for Little Al's café, an independent business located within the Commandery.
  • View information on Little Al's at the Commandery (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor, at the rear of the venue.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female step-free toilet facilities are located on the ground floor, at the rear of the venue.
  • The shared toilet facilities are located on the first floor in the corridor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the rear of the building off Derby Road.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings and compacted earth.
  • There is 1 designated Blue Badge parking bay available.
  • The nearest designated bay is 78m from the building entrance.
  • The most accessible route from the Blue Badge parking has uneven surfaces and narrow walkways.
  • The Blue Badge parking space is not signed, and has no ground markings, it is normally a staff parking space that is given over to Blue Badge users if pre-booked.
• Charges and Restrictions View
  • This car park is for staff and Blue Badge holders only.
  • Parking is free for Blue Badge holders.
• Public Car Parks View
  • There is a public car park located opposite the venue, between Commandery Road and Bath Road.
  • The name of the car park is Commandery Road Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Building Entrance). Skip to the next section.

Entrance (Building Entrance)

• This entrance is located at the front of the building, on Sidbury.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 105cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door opens towards you.
• The width of the opening is 93cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is a push pad or push button to exit at a height of 90cm.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead from the building entrance.
• The distance from the building entrance is 4m.
• The most accessible route to reception has uneven surfaces.
• There is step-free level access to reception.
• The height of the reception desk is 101cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the Great Hall and the Gardens.
• The following areas have stepped access: the Great Hall.
• Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways, narrow aisles (less than 120cm) and narrow openings.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Area (Great Hall). Skip to the next section.

Area (Great Hall)

• The Great Hall is located centrally in the building.
• There is written text signage on or near the door.
• There is step-free access via a portable ramp into this area.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the step.
• There is 1 step with no handrails.
• The step is clearly marked.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 96cm.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: benches.
• There is not a hearing assistance system.
• There is background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Exit (to Commandery Gardens). Skip to the next section.

Exit (to Commandery Gardens)

• The exit area is clearly signed.
• There is step-free access via ramp at the exit.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual door at this exit.
• The door opens away from you.
• There is a push pad or push button to exit at a height of 88cm.
• The width of the opening is 82cm.
• The door has a high visual contrast.
• There is step-free level access as you exit.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: gardens.
• Additional facilities in this area include: audio storytelling in the benches.
• Outdoor areas consist of loose chippings.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

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• Playground View
  • There is a fenced play area with an access point over 100cm wide.
  • The play equipment is not within easy reach for a range of users.
  • The following play experiences are available: climbing and social play.

You are on Entrance (Civil War Story Exhibition). Skip to the next section.

Entrance (Civil War Story Exhibition)

• This entrance is located in the gardens.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 103cm.
• The door has a low visual contrast.

You are on Exhibition Space (Civil War Story). Skip to the next section.

Exhibition Space (Civil War Story)

• This area is indoors.
• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• There is background noise in some areas.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• The seating is fixed.
• The tour is self-guided.
• Access throughout the tour may include narrow walkways.
• Areas with stepped access only can be experienced by visitors via an information booklet.
• Wayfinding signage is provided throughout the tour.
• Signage is clearly visible with high contrasting colours.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the Civil War Story exhibition.
• This lift is a platform lift.
• The distance from the Civil War Story exhibition entrance is 3m.
• The most accessible route to the lift has step-free level access and uneven surfaces.
• The ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 110cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located just ahead from the Civil War Story exhibition entrance.
• The ground and first floors can be accessed by these stairs.
• There are 14 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is between 30cm and 45cm.
• The steps have open risers.
• Lighting levels were even at the time of the survey.

You are on Entrance (Little Al's at The Commandery - Canal Side). Skip to the next section.

Entrance (Little Al's at The Commandery - Canal Side)

• This entrance is located in the garden adjacent to the canal towpath.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.

You are on Eating and Drinking (Little Al's at The Commandery). Skip to the next section.

Eating and Drinking (Little Al's at The Commandery)

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• Location and Access View
  • The most accessible route has slight ramps or slopes.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 76cm.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
  • Full table service is available on request only.
  • Menus are wall-mounted and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located ahead from the canal side entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests, armchairs, benches, stools and high stools.
  • Furniture available in this area includes: tables, coffee tables, high tables and long tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the rear of the venue.
  • The distance from the building entrance is 28m.
  • The most accessible route to the toilet has slight ramps or slopes, uneven surfaces, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens both ways and has a high visual contrast.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 172cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a lever flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 108cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.