Access Guide
Overview
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About
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- This is a community hub where you can host your meetings, conferences and other business or community space needs.
- Facilities available in the venue include: 4 meeting rooms, 2 activity halls and a kitchen.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Worcester Foregate Street.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear left of the venue.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located on the left of the venue.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
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Car Park
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- The car park is located at the side of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 450cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 16m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 155cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 160cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left from the entrance.
- The distance from the entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 74cm.
- The reception has windows.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, armchairs and sofas.
- Furniture available in this area includes: coffee tables and desks.
- Some tables are fixed.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located at the rear right of the venue.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 91cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 86cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
Room (Roly Matthews Hall)
- The room is located to the right of the venue.
- The distance from the entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open both ways.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
Room (Meeting Room 3)
- The room is located to the left of the venue.
- The distance from the entrance is 7m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 130cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the rear left of the building.
- The distance from the entrance is 13m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 208cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 143cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
