You are on Overview. Skip to the next section.

Overview

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• About View
  • Worcester Cathedral is a place of worship that hosts events and functions.
    The undercroft is an educational and conference facility.
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Cathedral Square.
  • View information on NCP Cathedral Square (opens new tab) .
  • The nearest train station is Worcester Foregate Street.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: the cloisters, shop, café and toilets.
  • The following areas have stepped access: the high altar and crypt.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways, narrow aisles and narrow openings.
  • The lower ground, ground, upper ground and first floors can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: large print.
  • Headphones are available for tours that are guided.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor in the cloisters, and on the basement floor in the undercroft.
  • All toilets with adaptations have a right hand transfer space.
  • The male and female step-free toilet facilities are located on the ground floor, in the cloisters.
  • The shared step-free toilet facilities are located on the basement floor, in the undercroft.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located on the ground floor, in the cloisters toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located in Cathedral Square.
  • The name of the car park is NCP Cathedral Square.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main - North Entrance). Skip to the next section.

Entrance (Main - North Entrance)

• This entrance is located on the North side of the cathedral.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 95cm.
• The door has a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (South Entrance). Skip to the next section.

Entrance (South Entrance)

• This entrance is located on the South side of the cathedral on College Green.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the left going up.
• The ramp bypasses the steps.
• There are 2 steps with a handrail on the right going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 130cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead from the main entrance.
• The distance from the main entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 81cm.
• There is not a lowered section at the desk.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The flooring is patterned.
• Lighting levels were low at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the cloisters, shop, café and toilets.
• The following areas have stepped access: the high altar and crypt.
• Access throughout may include manual doors, doors permanently held open, narrow walkways, narrow aisles (less than 120cm) and narrow openings.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and benches.
• Lighting levels vary due to the size of the space.

You are on Area (Nave). Skip to the next section.

Area (Nave)

• The Nave is located on the ground floor, in the centre of the cathedral.
• There is step-free level access into this area.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in this area includes: chairs without armrests and benches.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Area (Transept). Skip to the next section.

Area (Transept)

• The Transept is located in the centre of the cathedral.
• There is step-free level access into this area.
• There is step-free level access throughout the area, this may include the use of a lift.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is not provided.
• Lighting levels vary due to the size of the space.

You are on Lift (Transept to Quire). Skip to the next section.

Lift (Transept to Quire)

• The lift surveyed is located to the left of the transept.
• This lift is a platform lift.
• The distance from the main entrance is 30m.
• The most accessible route to the lift has step-free level access.
• The ground and upper ground floors are accessed by this lift.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The internal dimensions of the lift are 80cm (width) x 120cm (depth).
• The button needs to be pressed constantly when in use.
• This lift can only be operated by a member of staff and is not available for public use unaccompanied.

You are on Area (Quire). Skip to the next section.

Area (Quire)

• The Quire is in the centre of the cathedral, beyond the transept.
• There is step-free level access via lift into this area.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in this area includes: chairs without armrests and benches.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is not provided.
• Lighting levels were low at the time of the survey.

You are on Lift (Quire to Lady Chapel). Skip to the next section.

Lift (Quire to Lady Chapel)

• The lift surveyed is located to the left of the Quire.
• This lift is a platform lift.
• The distance from the main entrance is 60m.
• The most accessible route to the lift has a platform lift.
• The upper ground (Quire) and ground floors (Lady Chapel) are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 93cm.
• The internal dimensions of the lift are 153cm (width) x 123cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were low at the time of the survey.

You are on Area (Lady Chapel). Skip to the next section.

Area (Lady Chapel)

• Lady Chapel is at the East end of the cathedral.
• There is step-free level access via lift into this area.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a low visual contrast.
• Seating available in this area includes: chairs without armrests and benches.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is not provided.
• Lighting levels vary due to the use of large glazed walls.

You are on Area (Crypt). Skip to the next section.

Area (Crypt)

• The crypt is on the lower ground floor, below the Quire and Transept.
• There is stepped access into this area.
• There are 15 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces.
• Some flooring is shiny.
• The walls and floor have a medium visual contrast.
• Seating available in this area includes: chairs without armrests and benches.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is not provided.
• Lighting levels were low at the time of the survey.

You are on Exit (Crypt). Skip to the next section.

Exit (Crypt)

• The exit area is clearly signed.
• There is stepped access at the exit.
• There are 2 steps with no handrails.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single manual door at this exit.
• The door is permanently held open.
• The width of the opening is 67cm.
• The door has a high visual contrast.
• There is stepped access as you exit.
• There are 13 steps with a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Entrance (Cloisters). Skip to the next section.

Entrance (Cloisters)

• This entrance is located to the right of the Nave.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 70cm.
• The door has a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors are permanently held open.
• The width of the opening is 136cm.
• The second set of doors have a high visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 6 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is between 30cm and 45cm.

You are on Area (Cloisters). Skip to the next section.

Area (Cloisters)

• The Cloisters is on the South side of the cathedral.
• Facilities available in this area include: Cloisters Café and the cathedral shop.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Eating and Drinking (Cloisters Café). Skip to the next section.

Eating and Drinking (Cloisters Café)

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• Location and Access View
  • The café is to the left from the cloisters entrance.
  • The most accessible route has a steep ramp or slope, manual doors and doors permanently held open.
  • There is step-free level access into this area.
  • There are double manual doors with a low visual contrast.
  • One of the doors was locked at the time of the survey.
  • The door opens both ways.
  • The width of the opening is 69cm.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
  • Full table service is not available.
  • Menus are wall-mounted and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located ahead from the café entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a low visual contrast.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Gift Shop). Skip to the next section.

Entrance (Gift Shop)

• This entrance is located in the cloisters.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors is permanently held open.
• The width of the opening is 80cm.
• The doors have a low visual contrast.

You are on Shop Floor (Gift Shop). Skip to the next section.

Shop Floor (Gift Shop)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are between 120cm - 150cm.
• The majority of product aisle widths are between 120cm - 150cm.
• The flooring is patterned.
• There is background noise.
• Signage is not provided.
• Lighting levels were even at the time of the survey.

You are on Checkouts (Gift Shop). Skip to the next section.

Checkouts (Gift Shop)

• The checkout area is located to the left from the gift shop entrance.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
• The height of the payment counter is 92cm.
• There is not a lowered section at the counter.
• The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Cloisters - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Cloisters - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the corridor off the cloisters.
  • The distance from the South entrance is 23m.
  • The most accessible route to the toilet has a very easy slope.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 247cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 86cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 85cm from the floor.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Undercroft). Skip to the next section.

Entrance (Undercroft)

• This entrance is located in the cloisters.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 150cm.
• The doors have a high visual contrast.
• There is step-free level access via lift as you enter.
• The lift bypasses the steps.
• There are 10 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Lift (Undercroft). Skip to the next section.

Lift (Undercroft)

• The lift surveyed is located ahead from the undercroft entrance.
• This lift is a platform lift.
• The distance from the undercroft entrance is 4m.
• The most accessible route to the lift has step-free level access.
• The lower ground, ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 113cm (width) x 145cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Undercroft - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Undercroft - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the undercroft toilet block.
  • The distance from the undercroft lift is 8m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens both ways and has a high visual contrast.
  • The width of the door opening is 79cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have varying visual contrasts.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.