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Worcester Cathedral

8 College Yard, Worcester, WR1 2LA

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Access Guide

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Introduction

  • Services / facilities within the building include a place of worship, Cloister Cafe, Cathedral Shop, meeting and function rooms, Cathedral Tower and Cathedral Library. Musical Concerts are also given in the Cathedral.

Opening Times (Cathedral)

  • Monday 07:30 - 18:00.
  • Tuesday 07:30 - 18:00.
  • Wednesday 07:30 - 18:00.
  • Thursday 07:30 - 18:00.
  • Friday 07:30 - 18:00.
  • Saturday 07:30 - 18:00.
  • Sunday 07:30 - 18:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Worcester Foregate Street.

Parking

  • Parking for Blue Badge holders can be made available next to the North Porch entrance. Visitors should book these spaces in advance.
  • Visitors can be dropped off in front of the North Porch entrance. This is not a marked area.
  • The cathedral square car park is located nearby. This can be seen in photograph 4.

Outside Access (North Porch Entrance)

  • This information is for the entrance located in the buildings North Porch.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 97cm (3ft 2in).

Level Change (North Porch Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the North Porch, leading to the entrance.
  • The ramp/slope is steep.

Reception

  • The desk/counter is 4m (4yd 1ft) from the North Porch entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Outside Access (Friends Door Entrance)

  • This information is for the entrance located off College Yard, to the left of the North Transept.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 96cm (3ft 2in).
  • Comments View
    • The entrance provides access to the Quire area and King John's Tomb, bypassing the lift.
    • This entrance is also used as the main entrance during events in the Nave.

Level Change (Friends Door Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Outside Access (Cloister Entrance)

  • This information is for the entrance located in College Green.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 130cm (4ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 126cm (4ft 2in).

Level Change (Cloister Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the second door.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is an interactive touchscreen located in the south transept. The height of the touchscreen is between 84cm and 110cm. This can be seen in photograph 2.
    • The tomb of King John can be seen in photograph 3.

Level Change (Transept)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the naïve (nave) and the west end.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments View
    • There are similar slopes in both the North and South Transept's. The North Transept ramp can be seen in photograph 1 and the South Transept ramp in photograph 2.

Level Change (Quire Area and King John's Tomb)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the North Transept.
  • There is/are 7 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • There is a lift to access this area/service.
  • Comments View
    • There is a similar set of stairs in the south transept with handrails on the left (shown in photograph 2).
    • There is a similar set of stairs in the middle of the transept, with handrails on either side ( shown in photograph 3).

Lift (Quire Area and King John's Tomb)

  • There is a lift for public use.
  • The lift is located next to the stairs in the north transept.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 40m (43yd 2ft) from the North Porch entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • Comments View
    • To access the lift please contact a Welcomer or Verger.
    • Only non-motorised chairs/scooters are permitted to use this lift.
    • There is a seat available in the lift.

Level Change (High Altar and Prince Arthur's Tomb)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the Quire area next to the tomb of King John.
  • The lighting levels at the step(s) are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The level change is located within the Quire Area.
    • There are 4 steps to the high altar.
    • At which point there are 3 additional steps to reach the tomb of Prince Arthur (shown in photograph 2).
    • The tomb can be seen in photographs 3, 4 and 5.
    • The High Altar can be seen in photograph 6.
    • Access to this level can also be accessed through the Friend's Door Entrance.

Level Change (East End)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the east of the Quire area.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (East End)

  • There is a lift for public use.
  • The lift is located to the north of the Quire area when approaching the east end.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 40m (43yd 2ft) from the Choir and King John's Tomb lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 94cm (3ft 1in).
  • The dimensions of the lift are 114cm x 150cm (3ft 9in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • There is an easy ramp at the bottom of the lift with a width of 94cm (shown in photograph 4).

Level Change (Cloister Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading down to the Cloister area from the Nave.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 99cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the Cloister area from the Nave.
  • There is/are 6 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • There is a single width, heavy door between the Nave and the ramp and steps.
    • The door opens towards you (pull) and has an opening width of 70cm.

Cathedral Shop

  • The shop is located in the Cloister area.
  • Once in that area there is level access into the shop.
  • The shop is accessed via manual double doors.
  • The doors are heavy and open towards you (pull).
  • The door opening width is 160cm.
  • There is room for a wheelchair user to manoeuvre within the shop.
  • Lighting levels are bright.
  • For the shop opening times please click here (opens in new tab).

Eating and Drinking (Cloister Cafe)

  • The following information is for the café.
  • The café is located in the Cloister area.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the cafe entrance.
  • The standard height for tables is 70cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Access to the Cafe is via double manual doors with a locked leaf.
    • The doors are heavy.
    • The width of the door opening is 68cm.
  • Opening Times View
    • Monday 10:00 - 16:00.
    • Tuesday 10:00 - 16:00.
    • Wednesday 10:00 - 16:00.
    • Thursday 10:00 - 16:00.
    • Friday 10:00 - 16:00.
    • Saturday 10:00 - 16:00.
    • Sunday 10:00 - 16:00.

Other Floors (Crypt)

  • Steps View
    • The floors which are accessible by stairs are ground and Crypt.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Crypt.
  • Comments View
    • The staircase described above is accessed from the east end (shown in photographs 1 and 2).
    • There is a separate staircase to exit the Crypt leading into the south transept (shown in photograph 3).
    • There are 14 steps some of which are deep.
    • The steps are clearly marked.
    • There are handrails on the right only.

Crypt

  • The Norman Crypt of St Wulfstan doesn’t have step free access.
  • There is also a small museum area which includes information boards and a model of the cathedral as it was in the time of the saint in 726 AD.
  • The surface of the floor is made of flagstones and is uneven.
  • The Crypt is used for services, private prayer and for the Reserved Sacrament.

Library

  • Access to the Library is via appointment only.
  • The library is accessed via a spiral staircase with 15+ deep steps.
  • There is a separate break out space and library located here. There is an additional 6 steps between these areas (shown in photograph 2).
  • The break out space can be seen in photograph 3.
  • The library can be seen in photographs 4, 5 and 6.
  • Assistance can be provided for visitors.
  • If requested visitors can be met elsewhere in the cathedral and manuscripts can be taken to them.
  • It may be necessary to view some priceless artefacts in a secure location.
  • The library is working towards digitizing parts of it's collection to provide better access to documents.
  • Male, female and an accessible toilet are available in the Cloister area of the cathedral.

Counter (Tower)

  • The counter is 40m (43yd 2ft) from the main entrance.
  • There is not level access to the counter from the entrance.
  • The height of the counter is 80cm (2ft 7in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Comments View
    • The counter is located in the North Transept.
    • The Tower is usually open during weekends and school holidays weather permitting from February until October.

Tower

  • There are a total of 235 deep steps to reach the top of the Tower.
  • The doorways on the way to the top of the tower have widths ranging from 55cm to 87cm.
  • The first 115 steps have a handrail to the right (shown in photograph 2).
  • After the first 115 steps you will reach the clock room (shown in photographs 3 and 4).
  • To proceed further up the tower it may be necessary to wait since the following 120 steps have widths of between 50cm and 69cm and lack much depth.
  • The spiral staircase is monitored as it impossible for people to go up the stairs at the same time as others heading down.
  • These 120 steps have handrails on the right to begin with, but as you progress further up the tower the handrail changes to your left.
  • The doorway to access the roof is narrow and has a low clearance (shown in photograph 6).
  • There is a raised viewing gallery on the roof (shown in photograph 7).
  • Male, female and an accessible toilet are available in the Cloister area of the cathedral.

Level Change (Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the passageway leading to the toilets.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • There is a steep threshold in the open doorway leading to the toilet passageway.
    • The width of the doorway is 90cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Cloister entrance.
    • This accessible toilet is located in the Cloister area, close to the café.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from vergers and welcomers.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 188cm x 252cm (6ft 2in x 8ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 116cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).
  • Comments View
    • There is ramped or stepped access from the naïve (nave) to the Cloister area.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.