You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include Astwood Cemetery and Worcester Crematorium Garden of Remembrance.
• Related link Astwood Cemetery.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/astwood-cemetery
• Related link Worcester Crematorium Garden of Remembrance.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/worcester-crematorium-garden-of-remembrance

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worcester Shrub Hill.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times (Chapel). Skip to the next section.

Opening Times (Chapel)

• Monday Closed.
• Tuesday Closed.
• Wednesday Closed.
• Thursday Closed.
• Friday Closed.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The chapel is only open during funeral services.
  • The cemetery itself has seasonal opening hours.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the crematorium, office and within the cemetery grounds.
  • The car park type is open air/surface.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 375cm x 480cm (12ft 4in x 15ft 9in).
  • The nearest Blue Badge bay is 50m (54yd 2ft) from the cemetery office entrance.
  • The furthest Blue Badge bay is 54m (59yd 2in) from the cemetery office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are several dropped kerbs on route to the cemetery and the office.
  • Some dropped kerbs do have tactile paving and some do not.
  • A wheelchair is available to borrow from the office.
  • If office staff are notified in advance they will bring the wheelchair to the car park if needed.

You are on Outside Access (Cemetery Office Entrance). Skip to the next section.

Outside Access (Cemetery Office Entrance)

• This information is for the entrance located to the rear left of the crematorium building.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 87cm (2ft 10in).

You are on Reception (Cemetery Office). Skip to the next section.

Reception (Cemetery Office)

• The desk/counter is 2m (2yd 7in) from the cemetery office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There is a bell to attract attention.
  • The bell is placed on the medium height part of the counter.
  • The height to the button on the bell is 108cm.
  • There is a seat in the waiting area.
  • The seat has armrests.

You are on Inside Access (Cemetery Office). Skip to the next section.

Inside Access (Cemetery Office)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Cemetery Office Interview Room / Quiet Room. Skip to the next section.

Cemetery Office Interview Room / Quiet Room

• The room is available on request.
• There is step free access to the room.
• The room is located to the rear of the reception desk.
• The door to the room opens away from you push.
• The door is heavy.
• The door is 78cm wide.
• There is a table.
• The height of the table is 68cm.
• There are some chairs with armrests.
• There is not clear manoeuvring space for a wheelchair user.
• The table can be removed by a member of staff if requested to allow more space.

You are on Outside Access (Chapel Entrance). Skip to the next section.

Outside Access (Chapel Entrance)

• This information is for the entrance located to the front of the crematorium, at the rear of the chapel.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 166cm (5ft 5in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 166cm (5ft 5in).

You are on Inside Access (Chapel). Skip to the next section.

Inside Access (Chapel)

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played during services.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • There are 2 designated wheelchair spaces in row 1 and 2 of the chapel seating area.
  • The seating in the front row of the chapel has armrests.
  • There are 2 deep steps without handrails leading to the lectern.

You are on Outside Access (Chapel Exit). Skip to the next section.

Outside Access (Chapel Exit)

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• Entrance View
  • This information is for the entrance located at the front of the chapel leading to the rear of the crematorium.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 148cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.

You are on Entrance (Public Waiting Room Entrance). Skip to the next section.

Entrance (Public Waiting Room Entrance)

• This information is for the entrance located to the front of the crematorium, at the right of the chapel entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 156cm.

You are on Inside Access (Public Waiting Room Entrance). Skip to the next section.

Inside Access (Public Waiting Room Entrance)

• There is level access to the service(s).
• This venue does play background music.
• Music is played via the television.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • The public waiting room has a television which is operated by staff.
  • There is a water dispenser.
  • The height of the controls to the water dispenser is 68cm.
  • The height of the dispensing tray is 57cm.
  • There is seating available.
  • The seating does not have armrests.

You are on Standard Toilet(s) (Public Waiting Room). Skip to the next section.

Standard Toilet(s) (Public Waiting Room)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the corridor to the left as you enter the room.
  • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the public waiting room entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the cemetery office entrance.
  • This accessible toilet is located outside, to the left of the cemetery office entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 146cm x 271cm (4ft 9in x 8ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and clinical waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 112cm (3ft 8in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.

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• Comments View
  • Hymn books are available in Braille and large print on request.