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Worcester Crematorium

Tintern Avenue, Astwood Road, Worcester, WR3 8HA

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Access Guide

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Introduction

Opening Times (Chapel)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The chapel is only open during funeral services.
    • The cemetery itself has seasonal opening hours.

Opening Times - Cemetery Grounds, Cemetery Office & Hall of Remembrance

  • The cemetery has seasonal opening hours, please see website for details or contact venue.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Worcester Shrub Hill.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located to the left of the crematorium, office and within the cemetery grounds.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 375cm x 480cm (12ft 4in x 15ft 9in).
    • The nearest Blue Badge bay is 50m (54yd 2ft) from the cemetery office entrance.
    • The furthest Blue Badge bay is 54m (59yd 2in) from the cemetery office entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are several dropped kerbs on route to the cemetery and the office.
    • Some dropped kerbs do have tactile paving and some do not.
    • A wheelchair is available to borrow from the office.
    • If office staff are notified in advance they will bring the wheelchair to the car park if needed.

Outside Access (Cemetery Office Entrance)

  • This information is for the entrance located to the rear left of the crematorium building.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 87cm (2ft 10in).

Reception (Cemetery Office)

  • The desk/counter is 2m (2yd 7in) from the cemetery office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is a bell to attract attention.
    • The bell is placed on the medium height part of the counter.
    • The height to the button on the bell is 108cm.
    • There is a seat in the waiting area.
    • The seat has armrests.

Inside Access (Cemetery Office)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Cemetery Office Interview Room / Quiet Room

  • The room is available on request.
  • There is step free access to the room.
  • The room is located to the rear of the reception desk.
  • The door to the room opens away from you push.
  • The door is heavy.
  • The door is 78cm wide.
  • There is a table.
  • The height of the table is 68cm.
  • There are some chairs with armrests.
  • There is not clear manoeuvring space for a wheelchair user.
  • The table can be removed by a member of staff if requested to allow more space.

Outside Access (Chapel Entrance)

  • This information is for the entrance located to the front of the crematorium, at the rear of the chapel.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 166cm (5ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 166cm (5ft 5in).

Inside Access (Chapel)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played during services.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are 2 designated wheelchair spaces in row 1 and 2 of the chapel seating area.
    • The seating in the front row of the chapel has armrests.
    • There are 2 deep steps without handrails leading to the lectern.

Outside Access (Chapel Exit)

  • Entrance View
    • This information is for the entrance located at the front of the chapel leading to the rear of the crematorium.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 148cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.

Entrance (Public Waiting Room Entrance)

  • This information is for the entrance located to the front of the crematorium, at the right of the chapel entrance.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 156cm.

Inside Access (Public Waiting Room Entrance)

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played via the television.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • The public waiting room has a television which is operated by staff.
    • There is a water dispenser.
    • The height of the controls to the water dispenser is 68cm.
    • The height of the dispensing tray is 57cm.
    • There is seating available.
    • The seating does not have armrests.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the cemetery office entrance.
    • This accessible toilet is located outside, to the left of the cemetery office entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 146cm x 271cm (4ft 9in x 8ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and clinical waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 112cm (3ft 8in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s) (Public Waiting Room)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.
  • Comments View
    • Hymn books are available in Braille and large print on request.