You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include The Christmas Fayre is held annually and includes a large range of market stalls, street entertainment and a funfair.

You are on Getting Here. Skip to the next section.

Getting Here

• By Road.
• Cathedral Square car park is approximately 2.5 miles from Junction 7 of the M5 via the A44 London Road with direct links to Birmingham and Cheltenham.
• Parking.
• There is ample parking at Cathedral Square and other nearby car parks.
• By Bus.
• There are several bus stops around Cathedral Square with direct buses available to Evesham, Redditch, Battenhill and Worcester.
• First Bus Park & Ride service (number 910) is a quick and cheap way of getting to and from the Fayre.
• The Park & Ride goes from County Hall (WR5 2NP) to Worcester Crowngate Bus Station (WR1 3PA), which is just a short walk away from the Victorian Fayre.
• For local buses there will be a series of enhanced evening services on Friday and Saturday that will run later than normal for services: 30, 34, 35, 44/X44 and 144
• https://www.firstbus.co.uk/worcestershire/routes-and-maps/route-maps
• By Train.
• Worcester city centre is served by two train stations:
• Foregate Street Station (located 0.3 miles from the Fayre) and has direct links to London Paddington, Hereford, Birmingham New Street and Malvern.
• Shrub Hill Station (located 0.6 miles from the Fayre)
• Visit www.westmidlandsrailway.co.uk and/or www.nationalrail.co.uk
• For information on Worcester Foregate Street visit
• https://www.gwr.com/stations-and-destinations/stations/worcester-foregate-street
• More information is athttps://www.worcesterchristmasfayre.co.uk/gettinghere/.

You are on Parking (Cathedral Square). Skip to the next section.

Parking (Cathedral Square)

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Cathedral Square.
  • The car park is located off Friar Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located in Cross Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Comments View
  • The Blue Badge bays are not individually marked.
  • There is space for approximately 7 cars.
  • The width is 240cm.
  • Public parking is also available in the Crown Gate Shopping Centre.
  • For information on Cathedral Square car park please click here.

You are on Route from Cathedral Square Car Park to Cathedral Square. Skip to the next section.

Route from Cathedral Square Car Park to Cathedral Square

• To enter Cathedral Square from the Cathedral Square car park, take the lift to the ground floor and turn left out of the lift and then right into the corridor directly ahead.
• There are double manual doors to exit the lift lobby area.
• The doors open away from you (push).
• The doors are heavy.
• The width of the door opening is 142cm.
• The corridor is level and comprises of stone tiles.
• The flooring is shiny and could be mistaken as wet.
• There are some surfaces with large repeating patterns that could be mistaken for steps.
• At the end of the corridor turn left.
• Ahead is a set of double doors.
• The doors are automatic and open away from you.
• The width of the door opening is 173cm.
• After going through the automatic doors, you will arrive in Cathedral Square.
• There is now a choice of 2 directions.
• Ahead is a slight slope without handrails. This slope will take you down to the main area of Cathedral Square.
• Alternatively, there are 3 clearly marked medium height steps, without handrails and with tactile paving at the top and bottom.
• These steps will also take you to the main area of Cathedral Square.
• Please see the separate level change section within this guide for more information.
• If you turn right after the double automatic doors, the ramp and steps can be avoided and there is level access to the High Street.

You are on Access Points to the Christmas Market. Skip to the next section.

Access Points to the Christmas Market

• All access points to the streets that are pedestrianised for the duration of the Christmas Market are controlled by Hostile Vehicle Management Systems.
• There are access points to most entrances to the Christmas Market and are located on the following streets: -
• High Street, Angel Place, The Shambles, Mealcheapen Street, Cornmarket, Charles Street, Union Street, Cardinals Hat (Friary Court), Cathedral Square and Copenhagen Street.
• The access points have an opening width of 86cm and there is a short, steep ramp to enter and exit these.
• The ramps does not have handrails.

You are on Route from Coach Drop Off Point D to Cornmarket. Skip to the next section.

Route from Coach Drop Off Point D to Cornmarket

• Coach drop off point D is on City Walls Road.
• From the pavement take the left hand pathway for approximately 20 metres and turn right onto Cornmarket.
• The pavement along City Walls Road is level and the surface is tarmac.
• Access to the Christmas Market is via the Hostile Vehicle Management System.

You are on Route from Coach Drop Off Point C to Charles Street. Skip to the next section.

Route from Coach Drop Off Point C to Charles Street

• Coach Drop off C is located on City Walls Road.
• Take the left hand pathway.
• It is approximately 30 metres to Charles Street.
• The pavement is level and is tarmac.
• There is a dropped kerb crossing the pavement just before the turning into Charles Street.
• The dropped kerb creates an easy slope across the pavement.
• This dropped kerb has tactile paving.
• Turn right onto Charles Street, there is another dropped kerb, this time without tactile paving.
• The second dropped kerb leads onto Charles Street and into the Christmas Market.
• Access to the Christmas Market is via the Hostile Vehicle Management System.

You are on Route from Coach Drop Off Point B to Charles Street. Skip to the next section.

Route from Coach Drop Off Point B to Charles Street

• Coach drop off point B is located along City Walls Road.
• Take the right hand pathway.
• It is approximately 42 metres to Charles Street.
• The pathway is tarmac and is level.
• There are posts for a road sign obstructing the pathway.
• The width between the posts is 123cm.
• Turn left onto Charles Street.
• There is a dropped kerb leading onto Charles Street.
• The dropped kerb does not have tactile paving.
• The Christmas Market is then ahead.
• Access to the Christmas Market is via the Hostile Vehicle Management System.

You are on Route from Coach Drop Off Point A to Union Street. Skip to the next section.

Route from Coach Drop Off Point A to Union Street

• Coach drop off point A is located along City Walls Road.
• Take the right hand pathway to Union Street.
• It is approximately 80 metres to Union Street.
• The pavement is tarmac.
• There is a slight easy gradient leading downwards.
• There is then a slight easy gradient leading upwards.
• Ahead the pavement then becomes level.
• There is then a slight slope created by a dropped kerb crossing the pathway.
• The dropped kerb has tactile paving.
• There is also a traffic signal post on the pathway at the dropped kerb, which reduces the width to 123cm.
• Turn left onto Union Street.
• There is a dropped kerb leading from the pathway onto Union Street.
• The dropped kerb does not have tactile paving.
• Union Street is tarmac, level and leads to Friar Street and the Christmas Market.
• Access to the Christmas Market is via the Hostile Vehicle Management System.

You are on Cathedral Square. Skip to the next section.

Cathedral Square

• The surface of Cathedral Square is concrete paving tiles.
• Cathedral Square is pedestrianised.
• There is step free access throughout Cathedral Square via slopes.
• There is ample room for a wheelchair user to manoeuvre.
• There is public seating within and around Cathedral Square.
• The seating does not have armrests.
• There are market stalls and an entertainment platform within Cathedral Square.
• Market stalls are medium height.

You are on Level Change (Cathedral Square). Skip to the next section.

Level Change (Cathedral Square)

• There is a ramp/slope to access this area/service.
• The ramp/slope gradient is slight.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located running from the rear left to the front right of the square.
• There is/are 3 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • Please note that although the steps run from the rear left to the front right of the square, some are partly hidden behind the Christmas cabins.

You are on High Street. Skip to the next section.

High Street

• High Street runs from Cathedral Square to Cross Street.
• High Street is pedestrianised.
• The surface of the High Street is a mixture of concrete paving slabs and tarmac.
• There is step free access throughout High Street.
• There is ample room for a wheelchair user to manoeuvre.
• There are some slight slopes along High Street, running from left to right.
• The bench seating along High Street is removed for the duration of the Christmas Market.
• There are a range of market stalls along High Street, all of which vary in height from medium to high.

You are on Mealcheapen Street. Skip to the next section.

Mealcheapen Street

• Mealcheapen Street runs from The Shambles to Cornmarket.
• The street is pedestrianised.
• The surface of the street is block paving.
• There are some slight slopes running from left to right along the street.
• There is step free access throughout the street.
• There is no public seating available in Mealcheapen Street.
• The market stalls vary in height from medium to high.

You are on Cornmarket. Skip to the next section.

Cornmarket

• Cornmarket is located between City Walls Road and Mealcheapen Street.
• There are access points to enter Cornmarket from City Walls Road.
• Access to the Christmas Market is via the Hostile Vehicle Management System.
• The surface of Cornmarket is tarmac, block paving and concrete paving slabs.
• There is step free access throughout Cornmarket.
• There is ample room for a wheelchair user to manoeuvre.
• There is no public seating in Cornmarket.
• The market stalls vary in height from low, medium and high.

You are on New Street and Friar Street. Skip to the next section.

New Street and Friar Street

• New Street is located between Cornmarket and Friar Street.
• New Street is pedestrianised during the Christmas Market.
• Friar Street continues from New Street to Deansway.
• The surface of New Street and Friar Street on the roadway is tarmac leading from Cornmarket which changes to block paving towards Friar Street.
• There is a mixture of concrete paving slabs and block paving along the pavement.
• There are some uneven surfaces creating a steep slope on the block paved area on the roadway.
• There are kerbs.
• There are some dropped kerbs creating slopes along the pavement.
• The dropped kerbs do not have tactile paving.
• There is step free access throughout New Street and Friar Street.
• There is ample room for a wheelchair user to manoeuvre.
• There is no public seating along New Street or Friar Street.
• The market stalls vary in height from medium to high along both streets.

You are on Charles Street and Pump Street. Skip to the next section.

Charles Street and Pump Street

• Charles Street and Pump Street lead from City Walls Road to High Street.
• Charles Street and Pump Street are pedestrianised during the Christmas Market.
• Charles Street has a tarmac surface and Pump Street has a block paved surface.
• There are some slight slopes on the roadway of Charles Street leading from left to right.
• There is a pavement in Charles Street.
• The pavement surface is tarmac.
• There are dropped kerbs along the pavement in Charles Street.
• The dropped kerbs do not have tactile paving.
• Pump Street has a slight slope running upwards towards High Street.
• There is no pavement along Pump Street.
• There are some uneven surfaces along Pump Street created by tarmac road repairs.
• There is step free access along both streets.
• There is ample room for a wheelchair user to manoeuvre.
• There is no public seating along Pump Street or Charles Street.
• The market stalls vary in height from medium to high along both streets.

You are on Outside Access (Guildhall Courtyard Gates Right Side). Skip to the next section.

Outside Access (Guildhall Courtyard Gates Right Side)

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• Entrance View
  • This information is for the entrance located on the High Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 112cm.
• Ramp/Slope View
  • The ramp/slope is located just beyond the entrance gate.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • The slope has some uneven paving stones.
  • There is a similar gate to the left and a larger gate in the middle as seen in photo 3 which has an opening width of 250cm.

You are on Outside Access (Guildhall Accessible Entrance Customer Services side). Skip to the next section.

Outside Access (Guildhall Accessible Entrance Customer Services side)

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• Entrance View
  • This information is for the entrance located to the right of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 122cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 114cm.

You are on Opening Times (Guildhall for Access to Accessible Toilets). Skip to the next section.

Opening Times (Guildhall for Access to Accessible Toilets)

• Monday Closed.
• Tuesday Closed.
• Wednesday Closed.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Other Floors (Guildhall - to Access the Accessible Toilets). Skip to the next section.

Other Floors (Guildhall - to Access the Accessible Toilets)

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• Steps View
  • The floors which are accessible by stairs are LG, G.
  • There are 4 steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Guildhall - to Access the Accessible Toilet). Skip to the next section.

Lift (Guildhall - to Access the Accessible Toilet)

• There is a lift for public use.
• The lift is located in the Guildhall - Customer Services side.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 7m (7yd 1ft) from the Guildhall Customer Services Accessible Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 106cm x 165cm (3ft 6in x 5ft 5in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Route from Guildhall Lift to Accessible Toilet. Skip to the next section.

Route from Guildhall Lift to Accessible Toilet

• Take the lift from the lower ground floor to the ground floor, Exit the lift and turn left, proceed straight ahead and then take a turning to the right. Continue ahead and the accessible toilet is located on the right.

You are on Accessible Toilet (Guildhall - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Guildhall - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Guildhall Customer Services side lift.
  • This accessible toilet is located to the rear of the venue on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 134cm x 317cm (4ft 5in x 10ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 62cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 98cm (3ft 3in).

You are on Accessible Toilet (Cornmarket - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Cornmarket - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the Coach D Drop Off Point.
  • This accessible toilet is located in the corner of Cornmarket Car Park.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 170cm x 220cm (5ft 7in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm (3ft 5in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush, however it is not on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).
• Comments View
  • You must pay 20p to use the facility. The height of the coin slot is 85cm from the floor.
  • The door locks automatically. You lift the handle to unlock the door when leaving.
  • There are two push type emergency alarms, one at a height of 10cm from the floor, and the other at a height of 75cm.
  • The toilet roll holder is on the dropdown rail.

You are on Standard Toilet(s) (Cornmarket). Skip to the next section.

Standard Toilet(s) (Cornmarket)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the corner of Cornmarket Car Park.
  • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the Coach D Drop Off Point.
  • Inside the venue, there is not level access to the shared toilet(s).

You are on Level Change (Accessible and Standard Toilets). Skip to the next section.

Level Change (Accessible and Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right as you face the toilets.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 97cm (3ft 2in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the standard toilets.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).