You are on Getting To The Hospital (Alexandra Hospital). Skip to the next section.

Getting To The Hospital (Alexandra Hospital)

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• By Road View
  • Leave the M42 and join the A435 south bound towards Redditch. At the roundabout take the third exit. At the next roundabout take the first exit onto Claybrook Drive. Continue to the end of the road and at the roundabout take the second exit along Washford Drive. At the mini island turn right into Hospital Drive.
  • The parking is open air with tarmac surfaces. It is both a barrier control and a 'pay and display' car park. Pay machines for the barrier control system are situated outside the Main Entrance and inside the main reception. There are several drop off spaces available for a 20 minute drop off period outside the Main Entrance. There are designated Blue Badge spaces near main visitor entrance to the car park. Please note standard parking charges apply.
• By Bus View
  • There are several bus services to the hospital, these include the 47, 48, 55, 67, 150 and the 247.
  • There is an onsite bus stop.
  • The bus stop is located to the front of the hospital site, opposite the Main Entrance. Assistance would be needed for wheelchair users due to the dropped kerbs and a road crossing to get to the Main Entrance.
  • There is a shelter with perch seating. There would be space inside for a wheelchair user.
• By Train View
  • Redditch Railway Station is located 3 miles from the Alexandra Hospital. There are regular buses running to the hospital.
• Useful Links View
  • Please see the link below for bus timetables from Worcestershire Council.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for bus timetables from Travel Line Midlands.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for National Rail timetables and information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Alexandra Hospital). Skip to the next section.

Getting Help and Assistance (Alexandra Hospital)

• To see the hospital map please click here (opens new tab).
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0300 123 1732.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Visitors Car Park). Skip to the next section.

Hospital Parking (Visitors Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the Main Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Main Entrance.

You are on Hospital Parking (West Entrance Drop-off). Skip to the next section.

Hospital Parking (West Entrance Drop-off)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the West entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital to the left of the main entrance sign.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 106cm (3ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 192cm.
• Comments View
  • There is a third set of double entrance doors door which open automatically and are 185cm wide.

You are on Outside Access (Main Hospital Exit). Skip to the next section.

Outside Access (Main Hospital Exit)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital to the right of the Main Entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 192cm.

You are on Outside Access (West Entrance). Skip to the next section.

Outside Access (West Entrance)

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• Entrance Details View
  • This information is for the entrance located to the right of the hospital building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 198cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the West Entrance.
  • The ramp/slope gradient is slight.

You are on Reception (Alexandra Hospital). Skip to the next section.

Reception (Alexandra Hospital)

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• Reception View
  • The reception point is located to the left as you enter the main entrance.
  • The reception point is approximately 3m (3yd 10in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Getting Around (Alexandra Hospital). Skip to the next section.

Getting Around (Alexandra Hospital)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Amenities. Skip to the next section.

Amenities

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• Shops and Services View
  • The shops/services available include; WHSmith and a coffee shop.
  • Currently the café is closed.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located on the main hospital ground floor corridor.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • A pay phone is available.
  • The pay phone(s) is/are located on the ground floor to the right opposite the main hospital reception desk and on the first floor main corridor.
  • The pay phone(s) is/are cash only payment.
  • A low level pay phone (controls between 75cm - 100cm from floor level) is not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available.
  • There is free WiFi available in the hospital, look to connect to the NHS Wi Fi.
• TV Pre-Payment Machines View
  • There are TV pre-pay machines for patients.
  • The TV pre-pay machine(s) for patients is/are located on the ground and first floor corridors.
• Additional Information View
  • The TV Pre-Payment Machines are currently not being used, payment can be made online.

You are on Other Floors (Stairs 0). Skip to the next section.

Other Floors (Stairs 0)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are low to moderate.

You are on Other Floors (Stairs 1). Skip to the next section.

Other Floors (Stairs 1)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are low to moderate.

You are on Other Floors (Stairs 2). Skip to the next section.

Other Floors (Stairs 2)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are low to moderate.

You are on Other Floors (Stairs 3). Skip to the next section.

Other Floors (Stairs 3)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are low to moderate.

You are on Other Floors (Stairs 4). Skip to the next section.

Other Floors (Stairs 4)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are low to moderate.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• There is a lift for public use.
• The lift is located straight ahead and right down the corridor as you enter the main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 65m (71yd 3in) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 160cm x 280cm (5ft 3in x 9ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Lift (Lift 2). Skip to the next section.

Lift (Lift 2)

• There is a lift for public use.
• The lift is located straight ahead and left down the corridor and you enter the main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 94m (102yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• This lift is operated by key control only.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm (4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.

You are on Lift (Lift 3). Skip to the next section.

Lift (Lift 3)

• There is a lift for public use.
• The lift is located straight ahead and to the left down the corridor as you enter the main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 100m (109yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external controls are set at 118cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 160cm x 280cm (5ft 3in x 9ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Accessible Toilet(s) (Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor Main Entrance corridor.
  • This accessible toilet is approximately 36m from the Main Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text, pictorial and dementia friendly signage on or near the toilet door.
  • There is dementia friendly, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 186cm x 245cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 137cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the Main Entrance corridor.
  • This accessible toilet is approximately 34m from the Main Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text, pictorial and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 178cm x 243cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 103cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 99cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 132cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 133cm (4ft 4in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Accessible Toilet(s) (First Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the first floor corridor.
  • This accessible toilet is approximately 40m from the lift 1.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 96cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 87cm (2ft 10in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 124cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 124cm (4ft 1in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 77cm.
• Comments View
  • There is a second toilet at this location but it was locked at the time of survey.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located to the left as you enter the Main Entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 4m from the Main Entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The male toilet is located to the right as you enter the Main Entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Main Entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (First Floor Restaurant). Skip to the next section.

Standard Toilet(s) (First Floor Restaurant)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located outside the restaurant entrance.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 55m from the lift 3.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • Some toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The shared toilet is located outside the restaurant entrance.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 58m from the lift 3.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • Some toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the wash basin.
  • Lighting levels are moderate to good.
• Comments View
  • There are 3 shared toilets in this location.

You are on Location of Toilet/Changing Facilities (Alexandra Hospital). Skip to the next section.

Location of Toilet/Changing Facilities (Alexandra Hospital)

• Accessible toilet facilities are located on the ground floor Main Entrance corridor and the first floor main corridor.
• Shared standard toilet facilities are located on the first floor corridor outside the Restaurant.
• Female and male standard toilet facilities are located just inside the Main Entrance on the ground floor.
• Parent and baby changing facilities are located in the accessible toilets located on the ground floor Main Entrance corridor and the first floor accessible toilet.