Access Guide
Overview (Kidderminster General Hospital)
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About
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- The is a general hospital with multiple services available.
- Services and facilities available in the venue include: a minor injuries unit, a treatment centre, wards, departments, a shop and cafe.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Kidderminster.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There are 2 other entrances.
- 2 of the other entrances have step-free access via slope.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the corridor leading to the B Block, C Block, and the link bridge to the A Block.
- Doors are held open along circulation routes.
- Access throughout may include narrow walkways and pillars.
- Floors G, 1, 2, 3 and 4 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Getting Around (Kidderminster General Hospital)
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have step-free access via ramps: the corridor leading to the B Block, C Block, and the link bridge to the A Block.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include narrow walkways and pillars.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Wayfinding signage is provided.
- Dementia-friendly signage is also provided.
- The colour, design and typeface of signage is not consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
- Lighting levels vary due to the size of the space.
Lift (Lift 1)
- The lift surveyed is located in the main Treatment Centre lobby.
- The distance from the Treatment Centre main entrance is 42m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G, 1 and 2 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1600kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 140cm (width) x 234cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- The lift has a separate door to exit.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Treatment Centre Lobby)
- The stairs are located in the main Treatment Centre lobby .
- Floors G, 1 and 2 can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Lift 2)
- The lift surveyed is located in the main Treatment Centre lobby.
- The distance from the Treatment Centre main entrance is 41m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G, 1 and 2 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 145cm (width) x 148cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Lift 3)
- The lift surveyed is located between the Treatment Centre and B Block.
- The distance from the Treatment Centre main entrance is 23m.
- The most accessible route to the lift has a very easy ramp.
- Doors are held open along the most accessible route.
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Standard Lift
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- Floors G, 1, 2 and 3 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2100kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 160cm (width) x 280cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (B Block - Lift 4 and 5)
- The lift surveyed is located in B Block.
- The distance from the Treatment Centre main entrance is 41m.
- The most accessible route to the lift has a very easy slope.
- Doors are held open along the most accessible route.
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Standard Lift
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- Floors G, 1, 2 and 3 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2100kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 158cm (width) x 280cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (B Block)
- The stairs are located within B Block, on the right of the corridor.
- Floors G, 1, 2 and 3 can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (C Block - Lift 7)
- The lift surveyed is located in the centre of the C Block.
- The most accessible route to the lift has slight slopes.
- Doors are held open along the most accessible route.
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Standard Lift
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- Floors G, 1, 2, 3 and 4 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2040kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 134cm.
- The internal dimensions of the lift are 161cm (width) x 260cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (C Block)
- The stairs are located in the centre of the C Block.
- Floors G, 1, 2, 3 and 4 can be accessed by these stairs.
- There is a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (A Block)
- The lift surveyed is located to the right after entering the A Block entrance.
- The distance from the A Block entrance is 6m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G and 1 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2100kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 154cm (width) x 285cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (A Block)
- The stairs are located on the right when entering the A Block.
- Floors G and 1 can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
