You are on Getting To The Hospital (Worcestershire Royal Hospital). Skip to the next section.

Getting To The Hospital (Worcestershire Royal Hospital)

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• By Road View
  • If you are approaching from the west via the A38, exit onto the B4205 George Street and head west over the bridge onto Tallow Hill towards the Railway Station. At the junction with Shrub Hill Road turn right then take the first left onto Newtown Road (B4636). Continue on the road until you see Worcestershire Royal Hospital on the right. If you are approaching from the north or south via the A4440, turn west onto Newtown Road (B4636) at the island next to the Worcester Livestock Market. Worcestershire Royal Hospital is located on your left. If you are approaching from the east on the A44 turn right at the island with the A4440 and head north until you see the Worcester Livestock Market and turn left onto Newtown Road (B4636) and the Worcestershire Royal Hospital is located on your left.
  • There are 2 main open air car parks at Worcestershire Royal Hospital for visitors and patients. They are called the Yellow Car Park and the Green Car Park. These car parks operate a "pay on foot" system with payment machines available inside the Main Hospital Entrance and in each of the car parks. There are also a number of limited spaces at the Aconbury Building, Worcestershire Breast Unit and the Worcestershire Oncology Centre. These are "pay and display" car parks. Payment machines are located in these car parks and at the road side for the any road side parking on site.
• By Bus View
  • Bus routes 36/38/W3 and X38 all stop near the Main Hospital Entrance and the Children's Unit on site. Routes 38/150A/356 and X38 also stop on Newtown Road at the Oaklands stop.
  • There is an onsite bus stop.
  • There are 2 bus stops on site, one to the right of the Main Hospital Entrance and one near the Children's Unit.
• By Train View
  • Worcester Shrub Hill Station is approximately 1.5miles from the hospital. Both the X38 and 38 routes run from the station. Foregate Street Station is located in the city centre and is approximately 2.7miles from the hospital. Both the X38 and 38 routes run from this station. There are also several taxi services which run from both stations.
• Useful Links View
  • Click the link below for a Google map location of Worcestershire Royal Hospital.
  • To view the web page described above click here (opens in new tab).
  • Click the link below for bus timetables from Worcestershire Council.
  • To view the web page described above click here (opens in new tab).
  • Click the link below for bus timetables from Travel Line Midlands.
  • To view the web page described above click here (opens in new tab).
  • Click the link below for National Rail timetables and information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Worcestershire Royal Hospital). Skip to the next section.

Getting Help and Assistance (Worcestershire Royal Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level 1.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the reception desk or around the hospital.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Yellow Car Park). Skip to the next section.

Hospital Parking (Yellow Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the right of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located next to the pedestrian exit.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Hospital Parking (Emergency Department). Skip to the next section.

Hospital Parking (Emergency Department)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located adjacent to the Emergency Department.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs are located at the car park entrance.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 67m (73yd 10in) from the Emergency Department entrance.

You are on Opening Times (Emergency Department). Skip to the next section.

Opening Times (Emergency Department)

• The venue is open 24hrs.

You are on Outside Access (Emergency Department Entrance). Skip to the next section.

Outside Access (Emergency Department Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Emergency Department.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 105cm (3ft 5in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 142cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located between the car park and Emergency Department entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located between the car park and Emergency Department entrance.
  • There is/are 14 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Reception (Emergency Department). Skip to the next section.

Reception (Emergency Department)

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• Reception View
  • The reception point is located to the right of the Emergency Department entrance.
  • The reception point is approximately 3m (3yd 10in) from the Emergency Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Department / Service (Emergency Department). Skip to the next section.

Department / Service (Emergency Department)

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• Department / Service Access View
  • The Emergency Department is located on the ground floor of the hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 158cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, sub waiting areas, consultation rooms, treatment rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 24 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Consultation / Treatment Room (Triage Room). Skip to the next section.

Consultation / Treatment Room (Triage Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Triage 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Minors 2). Skip to the next section.

Consultation / Treatment Room (Minors 2)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Minors 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Plaster Room). Skip to the next section.

Consultation / Treatment Room (Plaster Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Plaster Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not a chair.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Resus bay). Skip to the next section.

Consultation / Treatment Room (Resus bay)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bay 4.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Assessment Cubicle E). Skip to the next section.

Consultation / Treatment Room (Assessment Cubicle E)

• There is / are 24 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Assessment Cubicle E.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Malvern Hills Assessment Room). Skip to the next section.

Consultation / Treatment Room (Malvern Hills Assessment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Malvern Hills Assessment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The Malvern Hills holding and assessment rooms have a single manual connecting door, 86cm wide.

You are on Day Room / Lounge Area (Malvern Hills - Mental Health Holding Room). Skip to the next section.

Day Room / Lounge Area (Malvern Hills - Mental Health Holding Room)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is not always open.
• The lounge can only be used by one patient at a time.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are low to moderate.

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• Comments View
  • The Malvern Hills room is used as a quiet room for patients with potential Mental Health issues.

You are on Entrance (X-Ray). Skip to the next section.

Entrance (X-Ray)

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• Entrance Details View
  • This information is for the entrance located on the ground floor Emergency Department main corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) automatically.
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width.

You are on Reception (X-Ray Reception). Skip to the next section.

Reception (X-Ray Reception)

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• Reception View
  • The reception point is located directly ahead from the X-Ray entrance.
  • The reception point is approximately 2m (2yd 7in) from the X-Ray entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Accessible Changing Room (Patient Change). Skip to the next section.

Accessible Changing Room (Patient Change)

• There are accessible changing rooms available.
• The accessible changing room is located in the centre of the Emergency Department imaging area.
• The facility is 2m (2yd 7in) from the Imaging area sub waiting area.
• The door opens inwards.
• The width of the door is 85cm (2ft 9in).
• There is not a sink.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is not a wheel in shower.

You are on Imaging Room (X-Ray 1). Skip to the next section.

Imaging Room (X-Ray 1)

• This section describes the X-Ray Room(s), located in the centre of the Emergency Department.
• There is / are 2 X-Ray Room(s) available.
• The name / number of the room surveyed was; X-Ray 1.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The imaging room is approximately 2m from the reception.
  • The imaging room is approximately 6m from the sub waiting area.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) has/have a closer and maybe difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 86cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are adjustable.

You are on Imaging Room (CT Scan). Skip to the next section.

Imaging Room (CT Scan)

• This section describes the CT Scan Room(s), located in the centre of the Emergency Department.
• There is / are 1 CT Scan room Room(s) available.
• The name / number of the room surveyed was; Emergency Department CT Scan room.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The imaging room is approximately 6m from the reception.
  • The imaging room is approximately 2m from the sub waiting area.
  • The door opens inwards.
  • The door(s) is/are double width.
  • The door(s) has/have a closer and maybe difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 150cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are adjustable.

You are on Accessible Toilet(s) (Reception Waiting Area - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Reception Waiting Area - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the corridor between the Emergency Department reception waiting area and the Majors Entrance.
  • This accessible toilet is approximately 20m from the Emergency Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 154cm x 227cm (5ft 1in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 162cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 85cm (2ft 9in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Majors - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Majors - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the Majors corridor.
  • This accessible toilet is approximately 35m from the Emergency Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 160cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 87cm (2ft 10in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Majors - Rear Corridor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Majors - Rear Corridor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the rear corridor in Majors.
  • This accessible toilet is approximately 52m from the Emergency Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 145cm x 240cm (4ft 9in x 7ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 161cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 132cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Reception Waiting Area). Skip to the next section.

Standard Toilet(s) (Reception Waiting Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the corridor between Reception and Majors.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the Emergency Department entrance.
  • There is pictorial signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 70cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the basin.
  • Lighting levels are good.

You are on Standard Toilet(s) (Emergency Department - Majors). Skip to the next section.

Standard Toilet(s) (Emergency Department - Majors)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the Majors Corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 34m from the Emergency Department entrance.
  • There is pictorial signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 70cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on Level 0 next to the restaurant as you enter the Paediatric entrance and near lift 5. On Level 1 on either side of the main hospital entrance, on the corridors and on the rear corridor. On Level 2 on either side of lift 4, on the main corridor and also on the rear corridor.
• Female and male standard toilet facilities are located On Level 0 next to the restaurant. On Level 1 on either side of the main hospital entrance, on the corridors and on the rear corridor. On Level 2 on either side lift 4, on the main corridor and also on the rear corridor.
• Parent and baby changing facilities are located in the accessible toilets on Levels 0,1 and 2.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Worcestershire Royal Hospital link (new tab) - click here.
• Worcestershire Oncology Centre link (new tab) - click here.