Access Guide
Getting To The Hospital (Worcestershire Royal Hospital)
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By Road
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- If you are approaching from the west via the A38, exit onto the B4205 George Street and head west over the bridge onto Tallow Hill towards the Railway Station. At the junction with Shrub Hill Road turn right then take the first left onto Newtown Road (B4636). Continue on the road until you see Worcestershire Royal Hospital on the right. If you are approaching from the north or south via the A4440, turn west onto Newtown Road (B4636) at the island next to the Worcester Livestock Market. Worcestershire Royal Hospital is located on your left. If you are approaching from the east on the A44 turn right at the island with the A4440 and head north until you see the Worcester Livestock Market and turn left onto Newtown Road (B4636) and the Worcestershire Royal Hospital is located on your left.
- There are 2 main open air car parks at Worcestershire Royal Hospital for visitors and patients. They are called the Yellow Car Park and the Green Car Park. These car parks operate a "pay on foot" system with payment machines available inside the Main Hospital Entrance and in each of the car parks. There are also a number of limited spaces at the Aconbury Building, Worcestershire Breast Unit and the Worcestershire Oncology Centre. These are "pay and display" car parks. Payment machines are located in these car parks and at the road side for the any road side parking on site.
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By Bus
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- Bus routes 36/38/W3 and X38 all stop near the Main Hospital Entrance and the Children's Unit on site. Routes 38/150A/356 and X38 also stop on Newtown Road at the Oaklands stop.
- There is an onsite bus stop.
- There are 2 bus stops on site, one to the right of the Main Hospital Entrance and one near the Children's Unit.
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By Train
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- Worcester Shrub Hill Station is approximately 1.5miles from the hospital. Both the X38 and 38 routes run from the station. Foregate Street Station is located in the city centre and is approximately 2.7miles from the hospital. Both the X38 and 38 routes run from this station. There are also several taxi services which run from both stations.
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Useful Links
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- Click the link below for a Google map location of Worcestershire Royal Hospital.
- To view the web page described above click here (opens in new tab).
- Click the link below for bus timetables from Worcestershire Council.
- To view the web page described above click here (opens in new tab).
- Click the link below for bus timetables from Travel Line Midlands.
- To view the web page described above click here (opens in new tab).
- Click the link below for National Rail timetables and information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Worcestershire Royal Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on Level 1.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the reception desk or around the hospital.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders and staff only.
- The car park is located at the front of Aconbury North.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 423cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Aconbury North entrance.
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Comments
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- There are no charges for parking at the moment.
Getting To (Evergreen Ward/Discharge Lounge)
- Evergreen Ward/Discharge Lounge is/are located on Level 1 of Aconbury North.
- Access to Evergreen Ward/Discharge Lounge is via the Aconbury North entrance.
- Enter via Aconbury North entrance, turn left and left again. Take the lift to the first floor. Exit the lift, turn left and go through two sets of double doors. At the end of the corridor the entrance to Evergreen Ward/Discharge Lounge is located on the right.
- There is step free access, via lift, to Evergreen Ward/Discharge Lounge.
- Evergreen Ward/Discharge Lounge is approximately 35m from the lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Aconbury North Entrance)
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Entrance Details
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- This information is for the entrance located at the front of Aconbury North.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 133cm .
- There is an intercom.
- The height of the intercom is 133cm .
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 141cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are varied.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter the Aconbury North entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 11m (12yd 1in) from the Aconbury North entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 128cm.
- The dimensions of the lift are 239cm x 155cm.
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Ward (Evergreen Ward/Discharge Lounge)
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Ward Information
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- This is a/an discharge ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 6 side room(s) available.
- There is/are 6 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 165cm (5ft 5in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 131cm (4ft 4in).
- There is an intercom.
- The height of the intercom is 131cm (4ft 4in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 131cm (4ft 4in).
- There is a door release button when exiting.
- The height of the door release button is 130cm (4ft 3in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 72cm.
- There is not a hearing assistance system available at the desk.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is not available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system can be brought in from another department/ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are not washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the main hospital.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in the main hospital.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located off the department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 28m from the Evergreen Ward/Discharge Lounge entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located at the side of the wash basin.
- Lighting levels are moderate to good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on Level 0 next to the restaurant as you enter the Paediatric entrance and near lift 5. On Level 1 on either side of the main hospital entrance, on the corridors and on the rear corridor. On Level 2 on either side of lift 4, on the main corridor and also on the rear corridor.
- Female and male standard toilet facilities are located On Level 0 next to the restaurant. On Level 1 on either side of the main hospital entrance, on the corridors and on the rear corridor. On Level 2 on either side lift 4, on the main corridor and also on the rear corridor.
- Parent and baby changing facilities are located in the accessible toilets on Levels 0,1 and 2.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Worcestershire Royal Hospital - Main Building link (new tab) - click here.
- Aconbury North link (new tab) - click here.