Access Guide
Getting Here
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By Road
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- Princess of Wales Community Hospital is located on Stourbridge Road and can be accessed by the A38 in Bromsgrove.
- Blue Badge parking spaces are available at the main entrance and ambulance entrance.
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By Bus
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- The nearest bus stop is located within the hospital site outside the main entrance with routes 43 and 97 stopping here.
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By Train
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- The nearest train station is Bromsgrove.
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Useful Links
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- The following links are for bus services for the Princess of Wales Community Hospital.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- The following links are for train services for the Princess of Wales Community Hospital.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking (East Side Car Park)
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the east side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- Controls at the barrier are within the range of 100cm to 110cm.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 8 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 432cm x 629cm (14ft 2in x 20ft 8in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
- Payment machines are located inside the main building.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and paving slabs.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the East Side Upper Ground floor Entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is an onsite bus stop.
- The bus stop is located outside the main hospital entrance.
- The bus stop is sheltered with benched seating, there is not room for a wheelchair.
- The bus stop is 20m from the hospital main entrance with a slight ramp/slope just in front of the main entrance.
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Drop-off Point(s)
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- There is a/are clearly marked onsite drop-off point(s).
- The drop-off point is located directly outside the main hospital entrance.
- The drop-off point is 4m from the main entrance with a slight ramp/slope just outside the main entrance.
Getting To (Restaurant)
- The Restaurant is/are located on the upper ground floor.
- Access to the Restaurant is via the East Side Upper Ground Floor Entrance.
- Enter via the East Side Upper Ground Floor Entrance and continue straight ahead. The Restaurant is located on the right.
- There is step free access to the Restaurant.
- The Restaurant is approximately 7m from the East Side Upper Ground Floor Entrance.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (East Upper Ground Floor Entrance)
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Entrance Details
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- This information is for the entrance located on the upper ground floor at the rear left of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 137cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Entrance (Restaurant)
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Entrance Details
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- This information is for the entrance located on the upper ground floor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is no hand sanitiser at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 162cm.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate and tiles.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 11m (12yd 1in) from the Restaurant entrance.
- The standard height for tables is 71cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are not available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the let on entering the Restaurant.
- This accessible toilet is approximately 3m (3yd 10in) from the Restaurant entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The dimensions of the accessible toilet are 186cm x 330cm (6ft 1in x 10ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 61cm.
- The lateral transfer space on the right is 90cm.
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 129cm from floor level.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- The tap type is sensor.
- There is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 93cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right on entering the Restaurant.
- The female and male toilets are approximately 3m (3yd 10in) from the Restaurant entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Princess of Wales Community Hospital - Main Building link (new tab) - click here.
- Princess of Wales Community Hospital - Parking Guide link (new tab) - click here.