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Diglis Island and Fish Pass

Diglis Island and Fish Pass, Diglis Dock Road, Worcester, Worcestershire, WR5 3BS

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Access Guide

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Overview

  • About View
    • Diglis Island and Fish Pass are two visitor attractions, created through the Unlocking the Severn project, located on the River Severn in Worcester.
    • Facilities available in the venue include: guided tours, seating, light refreshments.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • Portable ramps are placed to overcome the steps onto and off the lock gates. The ramps are in position when there are guided tours.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: Lock Gate 1, Lock Gate 2, and Diglis Bridge.
    • The following areas have stepped access: the underwater viewing gallery at Fish Pass.
    • Access throughout may include uneven surfaces, narrow openings and bollards.
    • The ground level and lower level of the underwater viewing gallery at Fish Pass can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: First Aid, Safeguarding, Fire Marshall, Life Guard Training/Water Safety.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the Workshop entrance.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located to the right of the Workshop entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located on the corner of Diglis Dock Road and Navigation Road, across the road from the lock gates.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 15m from the entrance to the lock gates.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • Parking is free for all users.
  • On-street Parking View
    • On-street standard parking is available.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: Lock Gate 1, Lock Gate 2, Diglis Bridge.
  • The following areas have stepped access: access to the underwater gallery at Fish Pass.
  • Access throughout may include uneven surfaces, narrow walkways, narrow openings and bollards.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: benches.

Bridge (Lock Gate 1)

  • The bridge is external.
  • There is step-free access via a portable ramp to the bridge.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • There is a manual gate to access the bridge, which is 75cm wide and opens towards you.
  • There is step-free level access throughout all areas.
  • The following areas have stepped access: There is a 2cm lip halfway across the bridge, at the point where the lock gates open.
  • Access throughout may include narrow openings.
  • There is a low visual contrast between the walls and floor in all areas.
  • There is background noise.

Bridge (Lock Gate 2)

  • The bridge is external.
  • There is step-free access via a portable ramp to the bridge.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 21cm.
  • There is step-free level access throughout all areas.
  • The following areas have stepped access: There is a 2cm lip halfway across the bridge, at the point where the lock gates open.
  • Access throughout may include narrow walkways.
  • There is a low visual contrast between the walls and floor in all areas.
  • There is background noise.

Area (Victorian Workshop - Diglis Island)

  • The Workshop is located to the right after crossing over the two sets of lock gates.
  • There is written text signage on or near the door.
  • There is step-free access via ramp into this area.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The width of the open doorway to access the area of the workshops and toilets is 83cm.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • Facilities available in this area include: seating, guided tour, refreshments to purchase.
  • There is step-free level access throughout the area.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the Workshop entrance.
    • The distance from the workshop entrance is 5m.
    • The most accessible route to the toilet has step-free level access, slight ramps or slopes, uneven surfaces and narrow openings.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 73cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 166cm (width) x 381cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 89cm from the floor.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Area (Weir Viewing Point)

  • The Weir Viewing Point is accessed via a sloped, grassed area to the right of the Workshop. This is part of the guided tour.
  • There is step-free level access into this area.
  • The slope has a slight gradient.
  • There is step-free level access throughout the majority of areas.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Furniture available in this area includes: picnic tables.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is background noise in this area.

Access To (Fish Pass via Diglis Bridge)

  • The Fish Pass is located across the river from Diglis Island and is accessed via Diglis Bridge. The route includes ramps and slopes of varying degrees and some level pathways.
  • The distance from Diglis Island is 830m.
  • The most accessible route has step-free level access, slight ramps or slopes, steep ramps or slopes and uneven surfaces.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is some bench seating along the route to Fish Pass.
  • There are double manual gates which open towards you.
  • The locked gate can be opened on request.
  • The gate requires effort to open.
  • The width of the opening is 250cm.
  • The gate has a low visual contrast.

Stairs (Access to the Underwater Viewing Gallery)

  • The stairs surveyed are located to the left of the gates.
  • There is a single manual door to access the stairwell.
  • The ground level and lower level (gallery) can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.

Area (The Underwater Viewing Gallery)

  • The Underwater Viewing Gallery is located at the bottom of the staircase.
  • There is step-free level access into this area.
  • Facilities available in this area include: seats, visual displays, audio commentary.
  • Access throughout the area may include narrow walkways and narrow openings.
  • The walls and floor have a low visual contrast.
  • Some of the walls have a reflective finish.
  • Seating available in this area includes: benches.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are sound reducing acoustic pads around the walls and on the ceiling.