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The Queen Elizabeth Inn

Main Street, Elmley Castle, Nr. Pershore , Worcestershire, WR10 3HS

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Access Guide

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Overview

Parking

  • The car park is located to the rear of the venue.
  • The car park is open air/surface.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is signposted but has no markings.
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has uneven surfaces.
  • This car park is for visitors only.
  • Parking is free for all users.

Entrance (Front)

  • This entrance is located at the front of the venue on Main Street.
  • There is stepped access at the entrance.
  • There is 1 step which is unmarked, with no handrails.
  • There is a 13cm high step to enter.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 79cm.
  • There is step-free level access as you enter.

Counter (Restaurant / Queens Dining Room)

  • The counter is located ahead and to the right as you enter.
  • The most accessible route to the counter has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .

Eating and Drinking (Restaurant / Queens Dining Room)

  • Location and Service View
    • Ahead and to the left past the welcome counter.
    • The most accessible route has step-free level access, manual doors and narrow walkways.
    • This area has colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches, chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is background noise in this area which varies depending on the function/event .

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the restaurant area.
    • The most accessible route to the toilet has step-free level access and a ramp or slope.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 94cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 45cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is no emergency alarm.
    • The cubicle has a waste bin.
    • Additional features include: a baby changing table.
    • The electric hot water tap has a press button with twist turn temperature.

Entrance (Rear from Car Park)

  • This entrance is located at the rear of the venue.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance, however one door is locked.
  • The door has a locked extension leaf.
  • The door opens towards you.
  • The width of the opening is 68cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 79cm.
  • Both entrance doors can be opened on request with a total width of 138cm.
  • There is step-free level access as you enter.
  • There is an emergency exit that can be used an alternative entrance with a manual door with an opening width of 76cm.

Eating and Drinking (Main Bar)

  • Location and Service View
    • The Main Bar is situated on two levels. There are steps into the upper bar area from the lower bar area, or via a portable ramp if accessed from the Café.
    • The most accessible route has a ramp or slope and narrow walkways.
    • This area has a bar where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the side of the upper bar area.
    • There is step-free level access to the counter.
    • The height of the counter is 104cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: to the lower bar area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: high stools, chairs without armrests and benches.
    • Furniture available in this area includes: tables and booths.
    • There is background noise in this area which varies depending on the function/event .

Eating and Drinking (Bessie's Café and Tea Room)

  • Location and Service View
    • Bessie's Café and Tea Room is located beyond the upper area of the Main Bar and is also accessible via the step-free level, rear entrance and rear corridor.
    • The most accessible route has step-free level access and narrow walkways.
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the rear of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: armchairs, benches, chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is background noise in this area which varies depending on the function/event .

Seating Area (Rear Patio)

  • The seating area is located to the rear of the venue.
  • The seating area is covered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • The following areas have stepped access: the upper level seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and benches.
  • Furniture available in this area includes: picnic tables and adapted picnic tables.
  • There is background noise in this area which varies depending on the function/event .

Seating Area (Main Street)

  • The seating area is located next to the front entrance.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Furniture available in this area includes: picnic tables.
  • There is background noise in this area which varies depending on the function/event .