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Jean Heyes Reablement Unit

Leigh Infirmary, The Avenue, Leigh, Lancashire, WN7 1HS

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Access Guide

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Getting To (Jean Heyes Reablement Unit)

  • The most accessible route from car park 3 has a slight ramp or slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to The Jean Heyes Reablement Unit is via the entrance (Entrance 4).
  • There is not a drop-off point at this entrance.
  • The Jean Heyes Reablement Unit is located in the Purple Zone on the west side of the Leigh Infirmary.
  • The Jean Heyes Reablement Unit is approximately 10m from the entrance (Entrance 4).
  • Enter the Purple Zone via Entrance 4 and turn right.
  • The entrance to the Jean Heyes Reablement Unit is located ahead.
  • Internally the most accessible route has a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Car Park 3)

  • Car Park View
    • The car park is located to the left side of Leigh Infirmary, in front of the Hanover Diagnostic and Treatment Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 500cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 80m from Entrance 3.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and narrow walkways.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • Payment machines are located at the font of the car park next to the exit.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Blue Badges must be scanned at the payment terminal to claim free parking
    • Parking can be paid for via the JustPark APP.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Entrance 4)

  • This entrance is located on the western side of the hospital in the Purple Zone.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 142cm.
  • The intercom is for night time entry only.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 162cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 160cm.
  • The second set of doors have a high visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient with resting areas.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp is immediately after the first set of doors
  • This entrance gives access to the ground floor.

Ward (Jean Heyes Reablement Unit)

  • Ward Information View
    • This is a rehabilitation ward.
    • This is a shared ward.
    • There are 6 bays available.
    • There are 4 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 136cm.
    • The height of the hand sanitiser is 135cm.
    • There are double manual doors with a high visual contrast.
    • The doors opens towards you.
    • The width of the opening is 168cm.
    • There is a push pad or push button to exit at a height of 123cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 112cm.
    • There is not a lowered section at the desk.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: armchairs and sofas.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and washrooms.
    • The following facilities are available for visitors: a toilet with adaptations.

Toilet and Changing Facilities (Jean Heyes Reablement Unit - Patients)

  • Toilet Facilities View
    • There are 10+ toilets with adaptations.
    • Toilets with adaptations are located in the side rooms and the bed bays.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located in each bay and the side rooms.

Toilet and Changing Facilities (Jean Heyes Reablement Unit - Visitors)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located near to reception.
    • The toilet with adaptations has a left hand transfer space.

Reception (Jean Heyes Reablement Unit)

  • The reception is located on the right after the Jean Heyes Reablement Unit entrance.
  • The distance from the Jean Heyes Reablement Unit entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 82cm.
  • The reception has windows and glazed screens.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Room.
  • The room is located to the left after the nurses' station.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: stools.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Dining Room (Lounge and Dining)

  • The dining room is located ahead and on the left from the Jean Heyes Reablement Unit entrance.
  • There is step-free level access into the dining room.
  • There is a single manual door with a high visual contrast.
  • The door has an open extension leaf.
  • The door opens outwards.
  • The width of the opening is 135cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in the room includes: tables, coffee tables and height adjustable tables.
  • Some seating is fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The lounge area was in use at the time of the survey (November 2025).

Bathroom with Adaptations (Washroom Bed Bay 1-2 - Left Hand Transfer)

  • Location and Access View
    • The bathroom surveyed is located in bed bay 1.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 256cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 108cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 182cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 52cm from the floor.
    • There are dropdown rails for the shower.
    • The shower dropdown rails have a high visual contrast.

Toilet with Adaptations (Visitor Toilet - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right after the Jean Heyes Reablement Unit entrance.
    • The distance from the Jean Heyes Reablement Unit entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 192cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 69cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 109cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 155cm and 182cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.