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Admissions & Discharge Lounge

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Introduction

Opening Times

  • Monday 07:30 - 21:00.
  • Tuesday 07:30 - 21:00.
  • Wednesday 07:30 - 21:00.
  • Thursday 07:30 - 21:00.
  • Friday 07:30 - 21:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
  • The nearest designated bay is 38m (42yd) from the main hospital entrance 1.
  • The furthest designated bay is 70m (77yd) from the main hospital entrance 1.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Hospital Entrance 1)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.
  • Comments View
    • The main hospital entrance 1 is on floor level 2.

Level Change (Main Hospital Entrance 1)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance and leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Admissions and Discharge Lounge Entrance)

  • This information is for the entrance located on level 2.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 142cm (4ft 8in) wide.

Level Change (Main Hospital Corridor)

  • There are various easy to moderate ramps located throughout the hospital corridors.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Waiting Room / Area (Discharge Lounge)

  • The vending machine controls are not within 120cm (3ft 11in) from floor level.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are available.
  • There is not a children's play area.
  • There is not space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room

  • There are 1 consultation/treatment rooms available.
  • The consultation / treatment room is 8m (26ft 3in) from the unit entrance .
  • There is level access to the consultation / treatment room.
  • There are not doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs with armrests available.
  • No tables are permanently fixed.
  • Lighting levels are bright.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • The bathroom is not for the sole use of disabled people.
    • There is no additional signage on or near the accessible bathroom door.
    • The accessible bathroom is 18m (20yd) from the unit entrance .
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the door is 98cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the bathroom are 230cm x 250cm (7ft 7in x 8ft 2in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 105cm (3ft 5in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
  • Features and dimensions View
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted rails are not available.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 82cm (2ft 8in) high.
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is shower chair.
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • The signage is interchangeable for male and female patients.

Standard Toilet(s)

Additional Info

  • Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
  • Comments View
    • Disability Awareness Training
    • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
    • Assistance Dogs
    • Assistance dogs are welcome in the hospital and the Outpatient areas.
    • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
    • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
    • Patient Information
    • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
    • To request these documents please contact the ward / department.Mobility Aids
    • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
    • There is no charge for mobility aids.
    • Volunteers
    • Volunteers are available for help and assistance.
    • Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
    • Language Interpreters
    • British Sign Language interpreters can be provided on request.
    • An interpreter service is provided for patients whose first language is not English.
    • Hearing Assistance
    • Portable hearing loops are available on request.
    • Typetalk
    • Switchboard staff are Typetalk aware.
    • Children
    • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
    • Wheelchair Assistance
    • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
    • Motorised Scooters
    • Motorised scooters are allowed within the hospital.