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Clock Tower Restaurant

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Getting To (Clock Tower Restaurant)

Hospital Parking (Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm (7ft 6in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are clearly presented.
    • Parking signs are located throughout the car park.
    • Parking signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (229ft) from the Entrance 1.
    • There is a service road to cross using the dropped kerbs and an uneven pavement between the Blue Badge bays and Entrance 1.
    • Blue Badge holders can park free of charge.
    • Please scan your Blue Badge at one of the pay stations before leaving the car park - simply type in your vehicle registration number and then press submit. .

Hospital Parking (Car Park A - Blue Badge Holders Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 610cm (7ft 10in x 20ft 0in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are clearly presented.
    • Parking signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 30m (98ft) from the Entrance 2.
    • There are bollards between the Blue badge bays and the pavement.
    • Please scan your Blue Badge at one of the pay stations before leaving the car park - simply type in your vehicle registration number and then press submit.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

Outside Access (Entrance 1)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 133cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located directly leading to the entrance.
    • The ramp/slope gradient is slight.

Opening Times (Clock Tower Restaurant)

  • Monday 09:00 - 14:00.
  • Tuesday 09:00 - 14:00.
  • Wednesday 09:00 - 14:00.
  • Thursday 09:00 - 14:00.
  • Friday 09:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Breakfast is served between 9:00 and 11:00
    • Lunch, meal deals, and snacks are served between 12:00 and 14:00.

Entrance (Ground Floor Stairwell Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor, to the left of the main entrance,.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 83cm.
  • Step Details View
    • The step(s) is/are located immediately beyond the entrance.
    • There is/are 16 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).
    • The lighting levels at the step(s) are good.

Eating and Drinking (Clock Tower Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the first floor of the Royal Albert Edward Infirmary.
    • There is stepped access to the restaurant.
    • For access there is a single manual door which is permanently held open.
    • The opening width is under 75cm.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; large print menus, picture wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 84cm.
    • The height of the tray counter/rail is 84cm.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the highest table is 100cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • The Clock Tower Restaurant is accessed by stairs, however there is a bistro/shop on the ground floor near main entrance 1, under the restaurant.
      Food can be ordered from the Clock Tower Restaurant by phone from the Bistro/shop to be delivered downstairs.
      There are drinks available in vending machines and a microwave is available.