- The main hospital entrance 2 is located at the front of the hospital off Wigan Lane.
- The venue is situated outside the centre of the town.
- This venue is situated in Wigan.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Wigan Wallgate.
Outside Access (Main Hospital Entrance 2)
- This information is for the entrance located at the front of the hospital off Wigan Lane.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 114cm (3ft 9in) wide.
- The main hospital entrance 2 is located on floor level 1.
Level Change (Main Hospital Entrance 2)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest designated bay is 10m (32ft 10in) from the main hospital entrance 2.
- The furthest designated bay is 35m (38yd) from the main hospital entrance 2.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
- The Pay and Display Machines will accept 5p, 10p, 20p, 50p, £1 and £2 coins.
- For more information about car parking costs please visit the Trust’s website:
Reception (Help Desk)
- The desk is 28m (31yd) from the main entrance .
- There is not level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- The desk is generally staffed.
- Lighting levels are bright.
- There is not a touch screen.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is not sufficient space to write or sign documents on the desk.
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is carpet and non slip.
- Lighting levels are varied.
Level Change (Inside Access)
- There are various easy to moderate ramps located throughout the hospital corridors.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 25m (27yd) from the main entrance .
- There is level access into the waiting room / area.
- There are doors into the waiting room / area.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 164 cm wide.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
- The floors which are accessible by stairs are 0-1-2-3-4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
- There is a lift for public use.
- The lift is located along the main corridor.
- The lift is 110m (120yd) from main hospital entrance 2.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0-1-2-3-4.
- Staff do not need to be notified for use of the lift.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 150cm x 270cm (4ft 11in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within reach for a wheelchair user.
- The controls are 120-140 cm in height.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
- There is a moderate ramp in the corridor leading to the lift.
- The nearest adapted toilet is located in the Christopher Home building adjacent to the entrance.
- The nearest standard toilets are located in the Christopher Home building adjacent to the entrance.
- Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
- Disability Awareness Training
- All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
- Assistance Dogs
- Assistance dogs are welcome in the hospital and the Outpatient areas.
- However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
- Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
- Patient Information
- Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
- To request these documents please contact the ward / department.Mobility Aids
- Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
- There is no charge for mobility aids.
- Volunteers are available for help and assistance.
- Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
- Language Interpreters
- British Sign Language interpreters can be provided on request.
- An interpreter service is provided for patients whose first language is not English.
- Hearing Assistance
- Portable hearing loops are available on request.
- Switchboard staff are Typetalk aware.
- Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
- Wheelchair Assistance
- Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
- Motorised Scooters
- Motorised scooters are allowed within the hospital.