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Pemberton Ward

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest designated bay is 10m (32ft 10in) from the main hospital entrance 2.
  • The furthest designated bay is 35m (38yd) from the main hospital entrance 2.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Hospital Entrance 2)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 114cm (3ft 9in) wide.

Level Change (Main Hospital Entrance 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Orthopaedic Outpatients)

  • This information is for the entrance located on level 1.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 168cm (5ft 6in) wide.

Outside Access (Pemberton Ward Entrance)

  • This information is for the entrance located on level 1 next to Orthopaedic Outpatients.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Main Hospital Corridor)

  • There are various easy to moderate ramps located throughout the hospital corridors.

Reception

  • The desk is 20m (22yd) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are low.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are varied.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 12 side rooms available.
  • The area / room / bay surveyed was Room 1.
  • The area / room / bay is 3m (9ft 10in) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 115cm (3ft 9in) wide.
  • The type of flooring is vinyl.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone, radio and games.
  • These services are chargeable.
  • A hoist is not available.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • Opening Times View
    • Monday 14:00 - 15:00.
    • Monday 19:00 - 20:00.
    • Tuesday 14:00 - 15:00.
    • Tuesday 19:00 - 20:00.
    • Wednesday 14:00 - 15:00.
    • Wednesday 19:00 - 20:00.
    • Thursday 14:00 - 15:00.
    • Thursday 19:00 - 20:00.
    • Friday 14:00 - 15:00.
    • Friday 19:00 - 20:00.
    • Saturday 14:00 - 15:00.
    • Saturday 19:00 - 20:00.
    • Sunday 14:00 - 15:00.
    • Sunday 19:00 - 20:00.

Accessible Bathroom (Side Rooms)

  • There are accessible bathrooms available.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located on the left along the ward.
    • The accessible toilet is 16m (17yd) from the ward entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 135cm (4ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

  • The nearest standard toilet is located on the main corridor on level 2.

Additional Info

  • Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
  • Comments View
    • Disability Awareness Training
    • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
    • Assistance Dogs
    • Assistance dogs are welcome in the hospital and the Outpatient areas.
    • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
    • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
    • Patient Information
    • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
    • To request these documents please contact the ward / department.Mobility Aids
    • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
    • There is no charge for mobility aids.
    • Volunteers
    • Volunteers are available for help and assistance.
    • Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
    • Language Interpreters
    • British Sign Language interpreters can be provided on request.
    • An interpreter service is provided for patients whose first language is not English.
    • Hearing Assistance
    • Portable hearing loops are available on request.
    • Typetalk
    • Switchboard staff are Typetalk aware.
    • Children
    • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
    • Wheelchair Assistance
    • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
    • Motorised Scooters
    • Motorised scooters are allowed within the hospital.