Access Guide
Getting Around (Royal Albert Edward Infirmary)
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Access
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- There is step free access throughout the building via lift(s).
- There is a slight ramp, with handrails on both sides, for access to the Occupational Therapy department and the Discharge Day Lounge.
- The ramp can be seen in pictures 6 and 7.
- There is a slight ramp, with handrails on both sides, for access to level 1 services from Entrance 2.
- This ramp can be seen in photographs 8 and 9.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet and vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in some corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in all corridors.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Lift (Lift 1)
- There is a lift for public use.
- The lift is located to the right of the main hospital corridor.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 100m (109yd 1ft) from the Entrance 2.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 0, 1, 2, 3 and 4.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The lift controls are set between 114cm and 120cm.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 160cm x 275cm (5ft 3in x 9ft).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are set between 105cm and 127cm.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Lifts 3 and 4)
- There is a lift for public use.
- The lift is located to the left of Entrance 1 on the main hospital corridor.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 70m (76yd 1ft) from the Entrance 1.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1, 2, 3 and 4.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Lift (Lift 5)
- There is a lift for public use.
- The lift is located to the right of Entrance 1 on the main hospital corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 75m (82yd 1in) from the Entrance 1.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1, 2 and 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 180cm x 275cm (5ft 11in x 9ft).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Lift 7)
- There is a lift for public use.
- The lift is located to the right of Entrance 1 on the main hospital corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 115m (125yd 2ft) from the Entrance 1.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 158cm x 255cm (5ft 2in x 8ft 4in).
- There are separate entry and exit doors in the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- Please note: the controls show the levels as 0 and 1.
Lift (Lift 6 - Christopher Home Building)
- There is a lift for public use.
- The lift is located to the left as you enter the Christopher Home Building.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 8m (8yd 2ft) from the Christopher Home Building entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 170cm x 245cm (5ft 7in x 8ft).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Other Floors (Next to Lift 1)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 0, 1, 2, 3 and 4.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
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Comments
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- The handrails do not extend horizontally to help visually impaired users on all landings.
Other Floors (Opposite Lifts 3 and 4)
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Stairs
View
- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 0, 1, 2, 3 and 4.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
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Comments
View
- The handrails do not extend horizontally to help visually impaired users on all landings.
Other Floors (Opposite Lift 5)
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Stairs
View
- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 1, 2 and 3.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are moderate to good.
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Comments
View
- The handrails do not extend horizontally to help visually impaired users on all landings.
Other Floors (Christopher Home Building)
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Stairs
View
- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are varied.