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Suite 1

Thomas Linacre Centre, Parsons Walk, Wigan, Lancashire, WN1 1RU

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Access Guide

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Introduction

Opening Times

  • Monday 07:30 - 20:00.
  • Tuesday 07:30 - 20:00.
  • Wednesday 07:30 - 20:00.
  • Thursday 07:30 - 20:00.
  • Friday 07:30 - 20:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 13 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main hospital entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Thomas Linacre Centre Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 105cm (3ft 5in) wide.

Outside Access (Suite 1 Entrance)

  • This information is for the entrance located on the ground floor.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Reception

  • The desk is 5m (16ft 5in) from the clinic entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • The type of flooring in walkways and corridors is carpet.
  • Lighting levels are medium.

Waiting Room / Area

  • The vending machine controls are within 120cm (3ft 11in) from floor level.
  • The room does have background music playing.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.
  • Comments View
    • A waiting room is also located within the corridor of the consulting rooms.
    • This waiting room is also used for Ultrasound.

Consultation / Treatment Room

  • There are 17 consultation/treatment rooms available.
  • The room surveyed was Room 4.
  • The consultation / treatment room is 30m (33yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 84cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located within the waiting room.
    • This accessible toilet is approximately 16m (17yd 1ft) from the clinic entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 136cm x 206cm (4ft 6in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Disability Awareness Training
  • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
  • Assistance Dogs
  • Assistance dogs are welcome in the hospital and the Outpatient areas.
  • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
  • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
  • Patient Information
  • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
  • To request these documents please contact the ward / department.Mobility Aids
  • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
  • There is no charge for mobility aids.
  • Volunteers
  • Volunteers are available for help and assistance.
  • Volunteers are located on the desks just inside the main hospital entrance.
  • Language Interpreters
  • British Sign Language interpreters can be provided on request.
  • An interpreter service is provided for patients whose first language is not English.
  • Hearing Assistance
  • Portable hearing loops are available on request.
  • Typetalk,
  • Switchboard staff are Typetalk aware.
  • Children
  • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
  • Wheelchair Assistance
  • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
  • Motorised Scooters
  • Motorised scooters are allowed within the hospital.