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Therapy Department - Physiotherapy & Podiatry

Wrightington Hospital, Hall Lane, Appley Bridge, Wigan, Lancashire, WN6 9EP

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Access Guide

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Getting To The Hospital

  • By Road View
    • Directions from the North:
      Follow the M6 South bound heading for Wigan.
      At junction 27, Standish, leave the M6.
      Get in the right hand lane of the slip road.
      At the roundabout follow signs for Parbold and Ormskirk on the A5209.
      Once you are on the A5209 signs for Wrightington Hospital are clearly visible.
      The hospital is approximately a half mile form junction 27 of the M6 on your left.

      Directions from the South:
      Follow the M6 North bound for Wigan.
      At junction 27, Standish, leave the M6.
      Get in the left hand lane.
      At the roundabout follow signs for Ormskirk and Parbold on the A5209.
      Once you are on the A5209 follow signs for Wrightington Hospital which are clearly visible.
      The hospital is approximately a half mile from junction 27 of the M6 on your left.
    • Car parking is available on a Pay and Display basis. It applies to all cars parks and includes Blue Badge bays.

      The cost is:
      Up to 30 minutes drop off Free
      Up to 1 hour £1.50
      Up to two hours £2.50
      Between two and four hours £4.50
      Over four hours £6.00
      Please bring some change for the pay and display machines as they don't accept notes.
      There is a concession for long term patients/visitors of £2.50 for each and every 24 hr period providing the visitor acquires a concessionary pass from either the security department or the relevant ward and the pass is clearly displayed in the vehicle windscreen.
      Any oncology patient who attends the Trust for frequent regular treatment will receive free parking for the length of their treatment. This criterion was agreed by Macmillan Cancer Support.
      Any patients attending clinics at the Trust for a minimum of one day a week for an extensive period will receive free parking.
      Visitors of patients hospitalised for 2 weeks or more will be offered free parking for the duration of the patients stay.
  • By Bus View
    • There is a bus stop located in the hospital grounds for the bus services 312, 635, 640, 641 by Arriva Bus.

      You can call Traveline - 0871 200 2233. Always check with your bus company to ensure their information is current.
  • By Train View
    • The nearest train stations are Appley Bridge which is 4 minutes taxi ride or Wigan Wallgate which is a 20 minute taxi ride away.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found behind a desk just inside the Main Entrance.
  • Hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages and audio.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists and hoist slings.
  • To obtain mobility aids please contact a member of staff.

Getting To (Therapy Department - Physiotherapy and Podiatry)

  • Therapy Department - Physiotherapy and Podiatry is/are located on the ground floor of the hospital.
  • Access to Therapy Department - Physiotherapy and Podiatry is via the Ward main entrance.
  • Enter the ward main entrance. Turn left then right and down the slight ramp. The Entrance is ahead.
  • There is ramped/sloped access to Therapy Department - Physiotherapy and Podiatry.
  • Therapy Department - Physiotherapy and Podiatry is approximately 12m from the Ward main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Hospital Parking (Accessible Parking Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right of the Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 410cm (7ft 7in x 13ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the Main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 27m (29yd 1ft) from the Main Entrance.
  • Comments View
    • Other car park users may also benefit from free or reduced rate parking. For further information, please click here.

Hospital Parking (Hall Lane Entrance Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on Hall Lane at the entrance to the site before the Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • Other car park users may also benefit from free or reduced rate parking. For further information, please click here.

Outside Access (Ward Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building to the right of the main entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up the ramp.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located to the right of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).

Opening Times

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Therapy Department Main Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 128cm (4ft 2in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 74cm.

Reception (Therapy Department)

  • Reception View
    • The reception point is located on the right as you enter the department.
    • The reception point is approximately 3m (3yd 10in) from the therapy department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is not sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • All tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • No Braille signage is available.
  • No tactile signage is available.
  • No pictorial signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are varied.

Consultation / Treatment Room (Physiotherapy)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Physiotherapy Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.
  • Comments View
    • There are also 6 bays in the department which were in use at the time of the survey.

Consultation / Treatment Room (Podiatry Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Podiatry Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist can be brought in from another department.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Entrance (Pool)

  • Entrance Details View
    • This information is for the entrance located towards the rear of the department.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 135cm (4ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Pool

  • There are 4 marked steps to access the pool.
  • The steps are 22cm high and there are handrails either side.
  • There is a fixed hoist to lower people into the pool.

Washroom (Pool Accessible Shower/ Changing Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the area.
    • The washroom surveyed is located ahead as you enter the pool area.
    • The washroom surveyed is approximately 5m from the pool entrance.
    • There is step free access to the washroom surveyed once inside the department.
    • This washroom is shared.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 80cm (2ft 7in).
    • The dimensions of the washroom are 205cm x 222cm (6ft 9in x 7ft 3in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 136cm from the floor.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • There are wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is not a bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The colour contrast between the internal washroom door and wall is high.
    • The colour contrast between the dropdown rail(s) and wall is high.
    • The colour contrast between the shower wall-mounted grab rails and wall is high.
    • The colour contrast between the washroom floor and walls is medium.
    • Lighting levels are bright.
  • Comments View
    • This shower room is used as the accessible changing room.

Standard Changing Cubicle / Room (Pool)

  • The changing cubicle/room is located on the right as you enter the pool area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 75cm.
  • The type of flooring in the room is tiles.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There are chairs with armrests on both sides.
  • There is a/are coat hook(s) available.
  • There is a/are coat hook(s) 157cm from the floor.
  • There is a functional emergency alarm in the cubicle/room.
  • The lighting levels are good.
  • There are 3 cubicles.

Accessible Toilet(s)

  • Location and Access View
    • This accessible toilet is located ahead and to the right as you enter the therapy department.
    • This accessible toilet is approximately 30m (32yd 2ft) from the department entrance.
    • There is ramped/sloped access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is no signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet opening is 82cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 400cm x 170cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 115cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 290cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The contrast between the walls and floor is high.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 127cm (4ft 2in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.

Standard Toilet(s) (Therapy Department)

  • Toilet Facilities View
    • The shared toilet is located at the rear of the department.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the department entrance.
    • There is pictorial signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.