Access Guide

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Overview

About View
- This is a museum and castle ruins.
- View information on opening times
Parking and Public Transport View
- The venue does not have its own car park.
- The nearest parking is located off Castle Yard.
- The nearest train station is Knarsborough Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free access via ramp at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the reception area in the museum and the castle ruins.
- Access throughout may include doors permanently held open and narrow aisles.
- There are no toilet facilities.
- There is a public accessible toilet off Castle Yard.
Getting Help and Assistance View
- There is seating available.
- There is a portable hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.

This entrance is located at the front of the building at the top of the stairs.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is stepped access at the entrance.
There are 14 steps with a handrail on the right going up.
The handrail is easy to grip.
The handrail does not cover the flight of stairs throughout its length.
The handrail does not extend horizontally beyond the first and last step.
The steps are unmarked.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is not between 30cm and 45cm.
There is a single manual door at this entrance.
The door is permanently held open.
The width of the opening is 83cm.
There is a small lip on the threshold of the opening.
The door has a high visual contrast.
There is step-free level access as you enter.

The reception is located ahead as you enter the museum.
The distance from the museum entrance is 3m.
There is step-free level access to reception.
The height of the reception desk is 100cm.
There is not a lowered section at the desk.
The reception has patterned/distracting backgrounds.
There is a clearly signed portable hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is background noise in this area which varies depending on the time of day.
Some flooring is shiny.
Lighting levels vary due to the size of the space.

The following is available in this area: formal gardens.
Outdoor areas consist of concrete or tarmac.
There are footpaths throughout.
The majority of the paths are wide enough for wheelchair users.
There is step-free level access throughout the majority of areas.
The following areas have step-free access via ramps or slopes: the lower section of the courtyard.
There are seats situated along the paths for people to rest.

This entrance is located at the front of the castle.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is ramped and stepped access at the entrance.
There is 1 step with no handrails.
The step is unmarked.
The height of the step is not between 15cm and 18cm.
The height of the highest step is 14cm.
There are double manual doors at this entrance, however one door is locked or bolted.
The door is permanently held open.
The width of the opening is 74cm.
The doors have a low visual contrast.
There is step-free access via ramp as you enter.
The ramp has a steep gradient.
The ramp is between 75cm and 150cm wide with no handrails.

The venue is internal and external.
The following areas have stepped access: various areas throughout the castle ruins.
There is room for a wheelchair user to manoeuvre (150cm x 150cm).
The walls and floor visual contrast varies between low and high.
There is background noise which varies depending on the time of day.
Lighting levels vary due to the size of the space.
There is not a hearing assistance system.