You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a town hall with multiple services.
  • Services available in the venue include: a café, an art gallery, a shop and a museum.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The nearest parking is located Skipton High Street Car Park.
  • The nearest train station is Skipton Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout.
  • The ground and first floor can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor to the left as you enter via the Accessible Entrance, and off the first floor rear corridor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located on the ground floor to the right as you enter via the Accessible Entrance, and off the rear corridor.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor off the rear corridor.
  • Parent and baby changing facilities are located in the female standard toilets, and off the rear corridor.

You are on Entrance (Accessible Entrance). Skip to the next section.

Entrance (Accessible Entrance)

• This entrance is located on the right side of the building.
• The entrance area is clearly signed.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the left going up.
• There is a key fob/card reader at a height of 114cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 162cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Information and Ticket Desk). Skip to the next section.

Reception (Information and Ticket Desk)

• The reception is located ahead and to the right as you enter via the accessible entrance.
• The distance from the Accessible Entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 75cm.
• The reception has a television.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the time of day.
• The flooring is shiny.
• Lighting levels vary due to the size of the space.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have stepped access: there is stepped access to the first floor.
• Access throughout may include doors permanently held open.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise which varies depending on the time of day.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear left on the building.
• The distance from the Accessible Entrance is 12m.
• The most accessible route to the lift has step-free level access.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 103cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• None of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the rear of the building.
• The ground and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left as you enter via the Accessible Entrance.
  • The distance from the Accessible Entrance is 4m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 81cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 82cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 116cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 106cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 104cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin, a sanitary bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 121cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

You are on Shop (Visitor Centre and Shop). Skip to the next section.

Shop (Visitor Centre and Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • There is background noise which varies depending on the time of day.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.
  • The checkout area is located to the right as you enter.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • The counter surveyed was the Information Ticket and Shop Counter.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The queue width is at least 150cm and there is no need to turn.
  • The payment counter has a television.
  • The height of the payment counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The card payment machine is portable.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels vary due to the size of the space.
  • The payment counter is also used as a visitor information point and a sales counter for the concert hall.

You are on Access To. Skip to the next section.

Access To

• The Exhibition Gallery is located on the first floor, to the right as you exit the lift.
• The distance from the lift is 1m.
• The most accessible route has step-free level access and a lift.
• There is written text signage on or near the entrance.
• There is step-free level access to enter the Exhibition Gallery.
• There is a single manual door which is permanently held open.
• The width of the opening is 178cm.
• The door has a high visual contrast.

You are on Exhibition Space (Gallery). Skip to the next section.

Exhibition Space (Gallery)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is background noise which varies depending on the time of day.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• Display information includes: pictorial.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests, armchairs and benches.
• Furniture available in this area includes: coffee tables.

You are on Access To. Skip to the next section.

Access To

• The Craven Museum is located on the ground floor, at the rear of the building.
• The distance from the Accessible Entrance is 13m.
• The most accessible route has step-free level access and shiny flooring.
• There is written text signage on or near the entrance.
• There is step-free level access The Craven Museum.
• The width of the opening is 324cm.

You are on Exhibition Space (Museum). Skip to the next section.

Exhibition Space (Museum)

• The museum is indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The following may be experienced here: audio triggered by the visitor.
• There is background noise which varies depending on the time of day.
• Lighting levels vary due to the size of the space.
• Display information includes: tactile, pictorial, information boards and televisions/screens.
• There is not a hearing assistance system.
• There are foldable chairs which can be taken around and used by visitors if needed.

You are on Access To. Skip to the next section.

Access To

• The Hub is located on the ground floor, to the left as you enter via the accessible entrance.
• The distance from the Accessible Entrance is 6m.
• The most accessible route has step-free level access, doors permanently held open and narrow walkways.
• There is written text signage on or near the entrance.
• There is step-free level access into The Hub.
• There is a single manual door which opens towards you.
• The width of the opening is 85cm.
• The door has a high visual contrast.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The Hub is located on the ground floor, to the left as you enter via the accessible entrance.
• Service View
  • This area has a bar where food and drink can be ordered.
  • Full table service is available on request only.
  • Menus are available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the right as you enter The Hub.
  • There is step-free level access to the counter.
  • The height of the counter is 107cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the size of the space.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located on the ground floor at the rear of the building.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Accessible Entrance is 46m.
  • The most accessible route to the Changing Places facility has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 99cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
  • The dimensions of the facility are 388cm (width) x 297cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The transfer space on the right as you face the toilet is 203cm.
  • The transfer space on the left as you face the toilet is 140cm.
  • There is a spatula flush on the left transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 179cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 94cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 81cm.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a waste bin, a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 111cm and 143cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.