Access Guide
Overview
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About
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- The venue is a theatre and community events space, with meeting rooms for hire, private parties and various theatre events.
- Facilities available in the venue include: a bar, a theatre space, meeting room and toilets.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Chancery Lane.
- The nearest train station is Malton.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab)
- View information on getting here (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the Studio Bar, Studio Bar Kitchen.
- The following areas have stepped access: the Main Hall, the Assembly Rooms.
- Access throughout may include manual doors and doors permanently held open.
- The basement and ground floors can be accessed via a platform lift.
- The toilet with adaptations for disabled people is accessed via platform lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: first aid and fire safety.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the basement.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located in the Studio Bar area and the male and female standard toilets.
- The male and female toilet facilities are located in the basement.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations for disabled people.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located at the front of the venue.
- The name of the car park is Market Place.
- Designated Blue Badge parking bays are available in the car park.
- Parking is restricted to 2 hours.
Entrance (Main)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- During performance hours the doors are held open.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Studio Bar, the Studio Kitchen, the Assembly Rooms.
- The following areas have stepped access: the male toilets, the basement box office.
- Access throughout may include doors permanently held open and manual doors.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable in some areas.
Stairs
- The stairs surveyed are located to the left of the entrance.
- The basement and ground floors can be accessed by these stairs.
- There are 13 steps between floors.
- The steps have faded markings and have no handrails.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Reception
- The reception is located to the left as you enter the building.
- The distance from the main entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 93cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right as you enter.
- This lift is a platform lift.
- The distance from the main entrance is 7m.
- The most accessible route to the lift has step-free level access.
- The basement and ground floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have Braille markings, tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 100cm (width) x 126cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: an audible announcer and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Ticketing
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Ticket Office
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- The ticket office surveyed is located in the basement.
- There is step-free level access to the ticket office.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the ticket office.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring consists of deep pile carpet.
- Seating available includes: chairs without armrests.
- Furniture available includes: tables.
- Lighting levels were even at the time of the survey.
- The height of the counter is 71cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- The Box Office has desks, not a counter.
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Self-Service Ticket Machines
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- The first door leading to the box office has a width of 109cm, opens away from you and has a low colour contrast.
Toilet with Adaptations
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Location and Access
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- The toilet surveyed is located in the basement.
- The distance from the main entrance is 30m.
- The most accessible route to the toilet has a platform lift and a steep ramp or slope.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 240cm (width) x 289cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 172cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 72cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 89cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities
- The male and female standard toilet facilities were surveyed.
- The toilets are located in the basement.
- The distance from the main entrance is 30m.
- The most accessible route has steps and manual doors.
- There is step-free level access into the toilet.
- The female toilets can be accessed step free via the platform lift.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 78cm.
- Internally the door has a low visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has a horizontal grab rail on the left.
- There is a wash basin, a wall mounted soap dispenser, a hand towel and a hand dryer available.
- The wash basin has a sensor tap.
- Lighting levels were even at the time of the survey.
Entrance (Side Entrance - Studio Bar)
- This entrance is located at the side of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Studio Bar)
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Location and Service
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- The Studio Bar is at the side of the building.
- The most accessible route has a steep ramp or slope and manual doors.
- This area has a bar where drinks can be ordered.
- Full table service is available on request only.
- Menus are wall-mounted.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, sofas and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
Kitchen (Studio Bar)
- The kitchen is located to the right of the bar.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is easy to open.
- The door opens away from you.
- The width of the opening is 76cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 96cm from the floor.
- A lowered work surface is available.
- The lowered work surface is 89cm from the floor.
- Overhead and under counter cupboards are available.
- The sink is 89cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a kettle, a dishwasher and a microwave.
- Lighting levels were even at the time of the survey.
Room (Main Hall)
- The room is located directly ahead as you enter.
- The distance from the main entrance is 4m.
- The most accessible route to the room has a steep ramp or slope and steps.
- There is no signage on or near the door.
- There is stepped access into the room.
- There are 2 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 110cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- There is a portable ramp which can be positioned to overcome the steps, but at the time of survey it was out of use because of its weight.
Access To (Assembly Rooms)
- The Assembly Rooms are at the rear of the building.
- The distance from the main entrance is 50m.
- The most accessible route has steps.
- There is no signage on or near the entrance.
- There is stepped access to the Assembly Rooms.
Room (Assembly Rooms)
- The room is located at the back of the building.
- The distance from the side entrance is 50m.
- The most accessible route to the room has steep ramps or slopes.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 163cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey, with unshaded light sources.
